Senior User Escalations Lead — Cross-Functional Impact
Listed on 2026-10-18
-
IT/Tech
HelpDesk/Support, Technical Support
Stripe is seeking a high-visibility Escalations role focused on swift, effective resolution of user escalations. You’ll engage with users and product/engineering teams to ensure issues are resolved, deriving trends from data and driving improvements across the organization.
The role emphasizes ownership, cross-functional collaboration, and influence on roadmap decisions to reduce escalations and improve user experience.
This role is for the Senior User Escalations Lead — Cross-Functional Impact role at Stripe.
We are currently recruiting a Senior User Escalations Lead — Cross-Functional Impact for our team in New York, NY, United States.
This is a great opportunity to take on the Senior User Escalations Lead — Cross-Functional Impact role at Stripe.
As a Senior User Escalations Lead — Cross-Functional Impact, you will play an important part at Stripe in New York, NY, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).