Technical Campaign Manager, Programmatic Sales Operations

• Full-time
• Business Segment:
  Ad Sales
• Compensation: USD 70,000 - USD 90,000 - yearly

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service.

We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, Dream Works Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studio Hollywood.

NBCUniversal is a subsidiary of Comcast Corporation. Visit  for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

NBCUniversal’s Advertising Products & Solutions team is responsible for the product development, project management, and day-to-day operations of NBCUniversal’s full advertising technology suite. The division services both internal and external customers in support of NBCUniversal’s $8B annual advertising business.

The Programmatic Ad Operations team within Business Operations & Services is a close-knit, fast-paced team tasked with executing all programmatic guaranteed and private marketplace deals domestically and globally. The Programmatic Sales Operations Technical Campaign Manager oversees post-launch delivery and troubleshooting for programmatic deals. This involves ensuring campaigns are pacing toward their goals, identifying delivery blockers, and providing actionable recommendations to help clients optimize performance and scale effectively.

The Programmatic Sales Operations team works side-by-side with the planning and sales team to ensure that advertising campaigns run smoothly and exceed client expectations. We are looking for a detail-oriented, technically savvy, problem solver with superior customer service skills and leadership qualities to join our team.

• Identifying technical issues with bids for guaranteed and non-guaranteed deal types, and working with appropriate cross-functional teams to find a timely resolution
• Lead live troubleshooting calls with clients, alongside Campaign Manager counterpart
• Attend weekly POD meetings to ensure sales, planning, and operations are in lockstep
• Setup regularly cadenced reporting to identify trends amongst creative failures within various ad distributors/ DSPs
• Must seek to gain knowledge within the Programmatic ecosystem to better support our internal and external partners
• Direct interaction with Programmatic Sales Team and Clients to ensure campaign fulfillment
• Advanced knowledge on programmatic deal setup within various SSPs, such as Free Wheel and Google Ad Manager
  • Bachelor’s degree is required
  • 2+ years of experience in Digital Sales Operations
  • Understanding of programmatic advertising ecosystem

• Must have unrestricted work authorization to work in the United…