Intern | CPCD Office Director | Knowledge Management, Automation & Digital Publishing

The United Nations Secretariat is seeking a motivated intern to support project-based activities within the Office of the Director, CPCD, DGACM, in New York. This internship provides practical exposure to information management, digital publishing, knowledge management and innovation initiatives supporting the Journal Unit.

• Learning about the editorial, publication and dissemination processes of the Journal of the United Nations.
• Assisting with the preparation and updating of instructional presentations, user guides, onboarding materials and training resources related to Journal operations.
• Participating in projects designed to document Journal workflows, business processes and knowledge resources.
• Assisting with the preparation of standard operating procedures (SOPs), process documentation and reference materials.
• Contributing to projects that support organizational knowledge sharing, user support and continuous improvement initiatives.
• Participating in projects involving the organization and management of digital records, electronic documents and Journal-related repositories.
• Assisting with initiatives related to the archiving and organization of Journal PDF collections and historical documentation.
• Gaining exposure to Microsoft 365 tools, SharePoint, Microsoft Copilot and other technologies used to support collaboration, information management and productivity.
• Participating in projects that explore opportunities to improve information-management workflows, document organization and knowledge-sharing practices through the use of digital tools and emerging technologies.
• Assisting with the review, organization and analysis of information used in dashboards, reports, presentations and other knowledge products.
• Contributing to change-management and user-experience initiatives designed to improve access to information and resources.
• Assisting with the preparation of briefing materials, presentations, reports and project documentation.
• Participating in meetings, workshops and knowledge-sharing activities relevant to the work of DGACM and the Journal Unit.
• Supporting special projects related to the history, development and outreach activities of the Journal of the United Nations.

• Applicants must be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher).
• Applicants must be enrolled in, or have completed, the final academic year of a first university degree programme (minimum bachelor’s degree or equivalent).
• Applicants to the UN Internship Programme are not required to have professional work experience.
• Applicants must be a student in the final year of the first university degree (bachelor or equivalent), Master’s or Ph.D. Programme or equivalent, or have completed a Bachelor’s, Master’s or PH.D. Programme.
• Knowledge of Graphic Design programs, such as Adobe Photoshop, Illustrator, and Premiere Pro are desirable.
• Experience creating presentations, instructional materials, user guides, training resources or process documentation is desirable.
• Familiarity with Microsoft 365 applications, SharePoint, Microsoft Copilot, Power BI, Microsoft Fabric, workflow-improvement tools, automation technologies or similar platforms is desirable.
• Experience with programming, scripting, automation or other technical tools that support information-management and business-process improvement initiatives is desirable, but not required.
• Fluency in spoken and written English is required for the internship.
• Knowledge of an additional official UN language is an advantage.

• Graphic Design
• Adobe Photoshop
• Adobe Illustrator
• Adobe Premiere
• Presentation Development
• Instructional Materials Creation
• User Guide Writing
• Training Resource Development
• Process Documentation
• MS Office 365
• SharePoint Development
• Microsoft Copilot
• Power BI
• Microsoft Fabric
• Workflow Improvement
• Automation Technologies
• Programming
• Scripting
• Information Management
• Business Process Improvement

English, French