Manager, Sales Engineering

Location: Village of Panama

About UsVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

About UsVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description Sales Engineer Manager:
The Sales Engineer Manager will be an integral part of our growing Visa Acceptance Solutions group.
This person will lead the design, implementation, and configuration of Visa Acceptance Solutions to merchants and acquirers in the Andean region. As well, SE will identify, develop, and manage the integration of technology partners. This person will support the sales and business teams by providing in-depth technical knowledge and consultancy of merchant & acquirer payment processes as well as how to implement Visa Acceptance Solutions including Cyber Source platforms, Connectivity, Risk and Network Products.

The SE Manager will also provide key input for product roadmap and enhancements with global and regional product teams.
Finally, this position will have responsibility to cover all clients and prospects in the Central America Region and will include interacting directly with new & existing customers, business & technology partners, and multi-functional Visa internal stakeholders.
Responsibilities

• Lead Technical Presales and Support functions for Visa Acceptance Platform in the Designated region.
• Develop in-depth knowledge of multiple Visa Merchant Digital products through research and testing to act as Visa Subject Matter Expert and drive client engagement.
• Provide technical pre-sales support by designing solutions architecture and leading product implementations in merchants and acquirers.
• Provide proposal support to the sales team to accurately determine the feasibility, cost and time implications when responding to customer proposals.
• Lead sales meetings with prospects giving product integration demonstrations with a sales-oriented approach, at all organization levels including C-levels.
• Manage proposal process for the business to accurately determine the feasibility, cost and time implications when responding to customer proposals.
• Gather and accurately document business and technical requirements from customers to work with other internal teams to provide reliable project estimates.
• Act as technical resource on consultancy projects, writing and delivering custom applications for clients.
• Aid in the completion and presentation of RFPs and RFIs.
• Define complete end-to-end solution designs that extend beyond technical validation to include operating models, regional constraints, non-GA components, regulatory and scheme dependencies, failure modes, and long-term scalability considerations.
• Lead complex problem-solving efforts across multiple concurrent initiatives, products, and regions, often in parallel, ensuring forward progress despite fragmented ownership, evolving requirements, or incomplete documentation.
• Act as connective tissue between Product, Sales, Client Services, regional teams, and external partners, ensuring alignment and preventing issues from falling between functional boundaries.
• Deliver…