Data Scientist

The New York City Department of Transportation (Use the "Apply for this Job" box below). for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and maintains and enhances the transportation infrastructure crucial to the economic vitality and quality of life of City residents. DOT is an equal opportunity employer, committed to recruiting and maintaining a diverse workforce in an open and inclusive environment.

This candidate will serve as a Data Scientist in NYC DOT’s Bike Share & Shared Mobility unit, which is responsible for planning and oversight of the Citi Bike program and other shared micro mobility services in New York City. Citi Bike is a public transportation service and a public-private partnership that is among the largest and most successful bike share systems in the world.

The program is in the midst of a five-year expansion that will ultimately double the size of its previous service area and put more than 40,000 bicycles within a five-minute walk of half of NYC residents. Other shared micro-mobility services in NYC include dockless e-scooter and e-moped shares.

We are seeking a Data Scientist to join our team and play a pivotal role in shaping how we understand, monitor, and optimize our shared mobility systems. This individual will combine data analytics, advanced visualization, and strategic storytelling to translate complex data from Citi Bike and Shared E-Scooter programs into actionable insights that inform planning and day-to-day operations. The ideal candidate thrives at the intersection of analytics and communication - able to uncover patterns, craft compelling narratives, and partner with internal team members at all levels to drive informed decision-making.

Reporting to the Director of Data Science, the Data Scientist will be responsible for, but not limited to:

• Conduct research and analysis on bike share and shared mobility to inform current and future planning
• Prepare reports and briefing materials based on the databases that underlie the bike share and shared mobility systems
• Monitor vendor compliance with governmental regulations, DOT policies, and contract terms
• Develop predictive models to answer complex and nuanced questions about the programs and anticipate future needs and behavior of the systems
• Respond quickly and accurately to ad hoc data requests for internal and external stakeholders

• Develop and maintain dashboards to deliver insights to internal team members using software such as Power BI
• Translate data into stories that resonate with senior staff, managers, and staff, highlighting both the "what" and the "why"

• Collaborate with leadership, Operations, Planning, and Policy teams to align analytics and research agendas with organizational priorities
• Offer evidence-based recommendations to support system planning, managing existing service areas, and shaping future policy decisions
• Act as a trusted advisor and build strong relationships with the internal team members.

• Monitor data quality, identify issues, and maintain data integrity.
• Document data management procedures (e.g., data dictionaries, business rules)
• Plan, design, maintain, and support unit internal databases

CITY RESEARCH SCIENTIST - 21744