EHR Integration & Implementation Project Manager; Consultant

Description

PAX Health is a leading mental and behavioral health organization dedicated to providing comprehensive and compassionate care to individuals facing mental health challenges. Our team of professionals strive to create an environment where mental health is prioritized, stigma is eradicated, and individuals can thrive in their journey towards well-being.

We are seeking an experienced EHR Integration & Implementation Project Manager to oversee the consolidation of six operating companies onto a single Clinic Mind EHR platform. The ideal candidate will have experience managing complex healthcare technology implementations, including EHR integrations, data migration, vendor coordination, testing, and go-live support. This individual should be a strong project leader who can manage multiple work streams, collaborate across technical and operational teams, and communicate effectively with senior leadership

Scope of Services

1. Enterprise EHR Integration Oversight

• Lead and oversee the implementation of Clinic Mind across six companies.
• Develop and maintain the overall implementation timeline, milestones, and deliverables.
• Coordinate meetings with stakeholders, Clinic Mind implementation teams, and third-party vendors.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Ensure implementation activities remain on schedule and within agreed project objectives.

2. Referral Portal Build & Integration

• Oversee the design, configuration, testing, and deployment of the Clinic Mind referral portal.
• Coordinate integration with referral partners and internal workflows.
• Validate referral processes for accuracy, efficiency, and compliance.
• Manage issue resolution during implementation and post-launch stabilization.

3. Website Scheduling Integration

• Oversee integration between Clinic Mind scheduling functionality and the organization's websites.
• Coordinate with web developers, Clinic Mind technical teams, and internal stakeholders.
• Ensure appointment scheduling workflows function accurately and efficiently.
• Supervise user acceptance testing and deployment.

4. AI Receptionist Deployment

• Manage the implementation and rollout of the AI receptionist solution.
• Coordinate system configuration, call routing, scripting, scheduling integration, and workflow automation.
• Ensure the AI receptionist integrates effectively with Clinic Mind scheduling and patient communication workflows.
• Oversee testing, staff training, and go-live support.

5. Data Migration Oversight

• Coordinate the migration of patient and operational data from legacy EHR systems and other data sources into Clinic Mind.
• Oversee data mapping, validation, cleansing, and migration testing.
• Ensure data integrity, completeness, and compliance throughout the migration process.
• Coordinate reconciliation efforts and resolve migration-related issues prior to final go-live.

Project Management Responsibilities

• Serve as the primary implementation oversight lead across all work streams.
• Maintain project documentation, status reports, action items, and risk logs.
• Provide regular executive updates regarding project status, risks, and key decisions.
• Facilitate cross-functional communication among leadership, operations, IT, vendors, and implementation teams.
• Escalate critical issues and recommend solutions to maintain project momentum.

Deliverables

• Comprehensive implementation project plan.
• Integrated project timeline with milestones and dependencies.
• Weekly project status reports.
• Risk and issue tracking log.
• Data migration readiness and validation reports.
• Referral portal implementation oversight.
• Website scheduling integration oversight.
• AI receptionist implementation oversight.
• Go-live readiness assessment.
• Post-implementation stabilization support and transition documentation.

Expected Outcomes

• Successful implementation of Clinic Mind across all six companies.
• Standardized EHR workflows across the organization.
• Fully operational referral portal.
• Seamless website appointment scheduling integrated with Clinic Mind.
• Successful deployment of the AI receptionist solution.
• Accurate migration of legacy data into Clinic Mind.
• Minimal operational disruption during implementation and transition.

Term

The engagement will continue through completion of implementation, data migration, stabilization, and final project closeout, unless otherwise modified by mutual written agreement.

Reporting

The consultant will report directly to the COO and provide regular progress updates, identify implementation risks, recommend corrective…