Associate Systems Administrator

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary:
  Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard
  
  Work Schedule:
• Building:
  Morningside
• Salary Range: $66,300 - $73,000

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

The Associate Systems Administrator supports the administration, configuration, maintenance, and optimization of departmental IT infrastructure and research computing environments. The position performs systems analysis, advanced technical troubleshooting, software configuration, system testing, and implementation of approved technical changes across designated Linux servers, storage systems, networks, research computing clusters, and related applications.

The incumbent evaluates system performance, investigates technical issues, identifies potential solutions, and applies technical judgment within established operational and security parameters. The position also develops and maintains technical documentation and, where applicable, scripts and automation to improve system reliability, operational efficiency, and research computing services. The role collaborates with departmental IT colleagues, researchers, faculty, and University technical teams to support reliable and secure computing environments.

Departmental IT Operations and Support (35%):

Administer and maintain designated departmental computing systems and IT services, including system configuration, account administration, software deployment, and ongoing operational maintenance.

Analyze reported system and service issues, diagnose underlying causes, evaluate potential solutions, and resolve technical problems within the scope of assigned system responsibilities.

Exercise technical judgment in determining appropriate troubleshooting methods, configuration adjustments, and corrective actions, escalating issues that exceed established access, authorization, or technical parameters.

Evaluate system requirements and operational needs to identify opportunities to improve system reliability, availability, performance, and user experience.

Maintain accurate records of incidents, root-cause findings, corrective actions, system configurations, and resolutions to support operational continuity and future problem resolution.

Provide technical support for departmental computing, desktop administration, and audiovisual systems, as assigned.

Systems and Infrastructure Support (20%):

Administer and maintain assigned Linux servers, shared storage environments, research computing clusters, and related infrastructure in accordance with approved technical standards and operational requirements.

Analyze infrastructure requirements and system behavior to identify configuration needs, capacity constraints, performance issues, and opportunities for operational improvement.

Evaluate system configurations and technical alternatives and recommend appropriate solutions to address infrastructure, storage, networking, and research computing requirements.

Plan, test, and implement authorized hardware and software configuration changes, validating system functionality and addressing implementation issues.

Monitor infrastructure conditions, including equipment status and relevant power and cooling indicators, and investigate or coordinate resolution of issues affecting system availability.

Maintain infrastructure inventories, system diagrams, configuration records, and technical documentation to support reliable administration and continuity of service.

Research Software and Applications (15%):

Evaluate, install, configure, test, maintain, and update research software, computational tools, and related applications based on documented requirements and compatibility considerations.

Analyze application and software configuration issues, determine appropriate corrective actions, and resolve installation, dependency, compatibility, and operational problems.

Assess software upgrades and configuration modifications for potential impacts on system functionality, research workflows, and infrastructure compatibility before implementation.

Develop, modify, test, and maintain scripts or automation, where applicable, to support system…