Director, Digital

Position: Director, Digital Employee Experience
Location: New York

## Director, Digital Employee Experience Apply:
Hybrid:
New York, New York, USA (Corporate Headquarters):
Full time:
Posted Today:
JR19585

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.
At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach and Kate Spade New York – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen.

We’re always on a journey to becoming our best, but you can count on this:
Here, your voice is valued, your ambitions are supported, and your work is recognized.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Reports to:

VP, Digital Strategy & Technology |

Location:

New York
** About the Role
** We are seeking a strategic, people-centered product leader to own the digital employee experience across our global corporate offices: the strategy, the roadmap, measurable outcomes, and prioritization decisions grounded in employee needs and business impact. You will be accountable not just for strategy and influence, but for tangible, shipped improvements to how our employees work every day.

The role sits at the intersection of technology, culture, and communications. You will serve as the voice of the employee within the technology organization — a voice grounded in reality, built through time spent across corporate functions globally, not synthesized from dashboards and survey data alone. It calls for a product leader's discipline and a consultant's instincts: defining what  good  looks like for a diverse global workforce, building the roadmap to get there, and influencing without authority in a complex, multi-stakeholder environment.
** What You'll Do
*** Product Strategy & Vision
** Own the digital employee experience as a product: define the vision, set the strategy, and maintain a prioritized roadmap, in partnership with Workplace Technology and platform owners accountable for architecture, engineering, operations, and security.
* Stay close to employees through feedback loops, store visits, observational research, and frontline partnerships — and let regional and market-level nuance shape how the roadmap is built and sequenced.
* Apply product discipline: validate problems, define outcomes, prioritize ruthlessly, and ship solutions that move measurable needles.
* Champion the employee experience in investment discussions, surfacing trade-offs and making the case with evidence and a clear point of view.
* Platform Partnerships & Technology
** Serve as the experience owner across global employee-facing platforms — the intranet, M365/Teams, and self-service portals — setting the standard and driving improvement with the teams who operate them.
* Bring an employee lens to platform decisions: surface friction, advocate for usability, and evaluate technology on its impact to the people using it.
* Identify and pilot modern workplace technologies — AI-powered tools, intelligent search, mobile-first solutions — leading proof-of-concept initiatives with clear problems, hypotheses, and success criteria.
* Experience Measurement & Insights
** Own the framework for measuring experience effectiveness, combining platform analytics with direct employee input. The numbers tell you what is happening; being present tells you why.
* Use these inputs to prioritize the roadmap and build an…