Manager, Product Manager- Digital Wallet Lead; Emerging

Position: Manager, Product Manager- Digital Wallet Experiences Lead (Emerging Payments)
Location: New York

Manager, Product Manager
- Digital Wallet Experiences Lead (Emerging Payments)### Manager, Product Manager
- Digital Wallet Experiences Lead (Emerging Payments)
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New York, NY:
McLean, VA:
Full time:
Posted Today:
R1004150

Manager, Product Manager
- Digital Wallet Experiences Lead (Emerging Payments)
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

** About the Team
** This role is within the Emerging Payments - External Integrations team. The External Integrations team is responsible for third-party payments products and experiences that serve customers across the company. This includes Digital Wallets, Network connections, and external Virtual Card integrations. We manage both the products and relationships with our key third-party partners to simplify the moment of checkout for customers across online and in-person transactions.

Our goal is that no matter how a customer chooses to pay, Capital One cards are the most secure and convenient choice.  As a Product Manager (Manager level) on our team, you will be responsible for the customer-facing frontend experiences for our third-party Digital Wallet products. This includes Apple Pay, Google Pay, Samsung Pay, and Paze, among others. You will own the frontend placements and experiences that allow customers to enroll their cards in Digital Wallets across our mobile app and website - both the current and future state.

You will specifically lead our strategy for elevating Digital Wallet experiences across our app, surfacing them to the right customers at targeted moments in their lifecycle, and driving customer awareness and adoption across the Capital One ecosystem. You will also directly lead our Apple Pay integration and relationship.  
** In this role you will:**
* ** Champion our Digital Wallet customer experiences,
** with a specific focus on elevating Digital Wallet placements and entry points across our mobile and web platforms and driving the long-term scaling strategy for surfaces like the Digital Wallet Manager.
* ** Identify opportunities to strategically expand Digital Wallet access,
** mitigate customer friction, and continuously improve the experience for customers who want to add their cards to Wallets, ensuring the process is both seamless and secure.
* ** Create a vision for the future state of our Wallet enrollment and self-service management flows,
** partner with leaders and key stakeholders to get alignment on the vision, and then bring that vision to life in collaboration with your engineering team.
* ** Lead a high performing engineering team
** in a high visibility role with ownership over your roadmap and the opportunity to make a large impact.
* ** Partner closely with Digital Wallet and Network Token backend teams
** to champion the end to end experience.
* ** Engage directly with external Digital Wallet and Network partners,
** including on shared feature development, road mapping, and defining how Capital One shows up across external platforms.
* ** Collaborate with key stakeholders
** from across the company to ensure our Digital Wallet products are serving the needs of our internal and external customers.
** Capital One Product Framework
** In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management:
* ** Human Centered** - Obsesses…