IT Specialist

• Maintain a high level of confidentiality of company information
• Set up and maintain PCs, laptops, printers, and other peripherals for end-users.
• Address issues with systems, including Marketing, F&B, Security, administrative systems, and end-user PCs.
• Work with vendors on troubleshooting and resolution of issues.
• Provide support for special events, promotions, etc.
• Diagnose and resolve viruses, malware, and PC related problems.
• Troubleshooting TCP/IP, LAN/WAN connectivity, switching and routing.
• Troubleshooting of end-user software including the Microsoft Office Suite.
• Maintain and troubleshoot workstations, printers, scanners, etc.
• Upgrade and modify applications.
• Secondary administration of Windows Server environments including Active Directory, DNS, DHCP and Group Policy.
• Secondary administration of multiple VM environments.
• Provide full network infrastructure (layer
  1) support.
• Must role mode company guest service program.
• All other duties as assigned.

• Associate degree, computer science or information technology preferred.
• OR Four (4) years’ related IT support work and/or educational experience.
• Three (3) years’ related IT support work and/or educational experience.
• Certifications preferred: CCIE, Microsoft.
• Must be able to obtain a New York State Gaming License.

• Ability to manage projects and ensure that project(s) are completed meeting set goals; attention to detail is crucial.
• Must be available for on-call support during nights, weekends, and holidays.
• Basic math skills, addition and subtraction.
• Weekends, evenings and holidays are required.

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.