Senior Salesforce Administrator

Location: New York

The opportunity

Unity's Salesforce GTM Tech team builds and scales the Salesforce platform behind our cross-functional go-to-market initiatives, which include Sales, Marketing, Customer Success and the teams that support them. We want you to join us in our New York City office as a Senior Salesforce Administrator. You'll combine deep admin expertise with a technical mindset. You'll design scalable automation and data models, set the standards others build to, and partner with business systems analysts, developers and go-to-market leaders to turn complex requirements into lasting CRM solutions.

In the short term, you'll share responsibility for the health and reliability of our platform. Over time, you'll help shape the Salesforce roadmap that supports how Unity sells and grows.

What you'll be doing

Support the configuration, security model and overall health of our enterprise Salesforce org, and serve as the escalation point for complex admin and automation issues

Triage and resolve Salesforce support requests from go-to-market users, find the root cause of recurring issues and turn them into lasting fixes

Design and build scalable declarative solutions (flows, custom objects, validation rules, and dynamic Lightning pages) that balance speed with long-term maintainability

Partner with business systems analysts, developers and stakeholders across Sales, Marketing, Customer Success and revenue operations to turn complex go-to-market workflows into well-designed solutions, and recommend simpler paths when they exist

Define and uphold admin best practices, including flow standards, deployments, release and sandbox governance, data quality, and documentation

Collaborate with the broader team: review solution designs and assess each Salesforce release for features the business should adopt

What we're looking forDeep, hands-on expertise administering and configuring Salesforce in a complex, enterprise-scale org, including its data model, security model (organization-wide defaults, sharing rules and permission set groups) and governor limits

Advanced Flow Builder skills, including complex record-triggered flows, subflows, fault handling and a sense of when automation should move to codeA background implementing lead-to-cash processes, including CPQ and billing platforms integrated with Salesforce Experience owning go-to-market application integrations and configuration, with tools such as Outreach, Zoom Info, HG Insights and Clari Experience managing deployments end to end, including sandbox strategy, data migration tools and deployment tools such as Gearset and CopadoA track record of handling support requests in a ticket-based queue, balancing quick fixes for users with longer-term project work

The ability to work autonomously in ambiguous situations, drive alignment across teams and explain technical trade-offs clearly to senior business partners

You might also have Experience developing in Apex (triggers, classes and test classes) and Lightning Web Components

Experience with Zuora CPQ or other quote-to-cash tools integrated with Salesforce Hands-on involvement in consolidating multiple Salesforce orgs, including data model alignment, data cleansing, and data migration

Salesforce certifications such as Administrator, Advanced Administrator, Platform App Builder or Platform Developer IComfort with SOQL and experience with integrations, APIs or Git-based CI/CD workflows

Additional information

This is a hybrid role based in our New York City office, with an expectation of working from the office three days a week Relocation support is not available for this position

Work visa/immigration sponsorship is not available for this position

Base Salary Range:
We determine the base salary range for this role based on your primary work location:

Zone A: $91,700 - $137,500 USD gross

Zone B: $103,600 - $155,400 USD gross

Zone C: $116,400 - $174,600 USD gross

Benefits

At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note:

Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally:
Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care…