Production Services Specialist

Job Code: 15433

Country: US

City:
New York

Skill Category: IT Technology

Description:

Job Title:

Production Services Specialist

Department:
Technology

Location:

New York

Corporate

Title:

Associate

The pay range for this position at commencement of employment is expected to be between $125,000 -$150,000 per year* (see below footnote for additional compensation and benefits information).

Nomura is a financial services group with an integrated global network. By connecting markets East & West, we service the needs of individuals, institutions, corporates and governments through our four business divisions:
Wealth Management, Investment Management, Wholesale (Global Markets and Investment Banking) and Banking.

Driven by the insights of some 28,000 people worldwide, we put our clients at the center of everything we do, delivering unparalleled access to, from and within Asia. For further information about Nomura, visit

Aon’s Benefit Index®, Nomura’s benefits rank#1amongst our competitors

The Information Technology department at Nomura is at the forefront of innovation, driving technology solutions that empower our business and enhance client experiences. Weleveragecutting-edge technologies to develop andmaintainrobust systems and infrastructure, ensuring the security, reliability, and efficiency of our operations. Join our team and be part of a dynamic and collaborative environment that embraces technological advancements to deliver value and drive our digital transformation journey.

The Production Services team provides both local and global technical support of the Nomura trading environment. The applicant must be highly motivated, able to work on their own initiative, have excellent attention detail while working in a pressured environment. The job will be to provide exceptional customer service, technical and operational support to internal and external clients. Ensure high availability, performance, and reliability of Nomura’s Trading Environment.

The right candidate should welcome a challenge, embrace change, be creative, work well under tight deadlines, and thrive in a team-oriented, results-oriented environment. Weekend and bank holiday cover will be required from time to time.

• Monitor & Support Nomura’s real-time trading environment – DMA, Crossing, Low latency Solutions, Algorithmic and Smart Order Routing Platforms.
• Support of low latency high frequency co-located trading environments, with specialised focus on FIX-to-native and native-to-native solutions.
• Daily health checks on critical systems, check automation and configurations of real-time monitoring solutions.
• Provide rapid response and resolution to incidents affecting the production trading systems.
• Liaise between clients, front-office and development teams for quick and effective escalation and resolution.
• Act as a production change gatekeeper, managing and deploying changes, including configuration and software release.
• Analyse logs and monitoring tools to identify and resolve system issues.
• Maintain and develop strong documentation (runbooks, troubleshooting guides, system configuration)
• Implementation and in-depth support of Exchange connectivity, bringing up new gateways and connections and market data feeds/protocols.

Essential

• Ability to work well under pressure with a true sense of urgency and excellent teamwork skills.
• Strong written and verbal communication with the ability to act as a bridge between technology and front office teams.
• Understanding of common institutional trading practices, especially in conjunction with connectivity and electronic trading.
• Exposure to OMS and EMS platforms.
• Strong understanding of the…