Senior VDI Engineer- extensive AVD

Position: Senior VDI Engineer- Must have extensive AVD
Location: New York

Senior VDI Engineer
- Must have extensive AVD exp.
* US Citizens or GC Holders
* Hybrid in one of these locations- have to go in 2-3 days a week for one of these locations.

NYC, Houston, Dallas, DC, Chicago, San Fran, Palo Alto, LAAs a Senior Virtual Desktop Infrastructure (VDI) Engineer, you will serve as a core technical leader within our architecture team. You will drive the reliability, security, and performance of our end-user computing platforms while accelerating our cloud migration strategy. This role bridges advanced engineering projects—like migrating from on-premises Citrix to Azure Virtual Desktop (AVD)—with day-to-day enterprise operational support.

Key Responsibilities Architecture & Engineering
· Lead Design & Optimization:
Partner with IT leadership to design, scale, and optimize resilient and secure virtual desktop environments.
· Drive Cloud Migrations:
Execute the strategy to migrate on-premises Citrix Virtual Apps and Desktops (CVAD) to AVD and Citrix DaaS with minimal business disruption.
· Modernize End-User Computing:
Evaluate, deploy, and refine profile management and application-delivery solutions (FSLogix, Citrix UPM).
·

Cross-Functional Collaboration:

Align with Infrastructure, Security, and Network teams to deliver cohesive enterprise IT solutions.

Operations & Advanced Support
· Own the Queue:
Actively manage, prioritize, and resolve Tier-3 operational tickets, incidents, and complex escalations within SLAs.
· Troubleshoot Complex Issues:
Diagnose deep technical faults across virtual desktops, profiles, networking, and authentication.
· Off-Hours Maintenance:
Participate in system upgrades, disaster recovery drills, and scheduled maintenance outside standard hours.

Automation & Documentation
· Automate Workflows:
Build and maintain Power Shell scripts to automate deployment, monitoring, and reporting tasks.
· Technical Authoring:
Create crisp architectural diagrams, implementation guidelines, standards, and standard operating procedures (SOPs).
· Mentorship & Knowledge Transfer:
Train internal engineering and service desk support teams to ensure a smooth handoff of new systems.

Required Qualifications Education & Experience
·

Education:

Bachelor’s degree in Computer Science, IT, Engineering, or equivalent professional experience.
·

Experience:

7+ years architecting, managing, and supporting large-scale enterprise VDI environments.
· Speed to Value:
Proven ability to step into complex environments and become productive immediately, ideally backed by contract or consulting experience.

Technical Expertise
· Citrix Suite:
Strong architecture and troubleshooting skills with CVAD (on-premises), Citrix DaaS, Store Front, Delivery Controllers, MCS, PVS, and Citrix Gateway/ADC.
· Azure Virtual Desktop (AVD):
Deep knowledge of AVD host pools, work spaces, scaling, image management, and hybrid cloud delivery.
· Profile & Identity Management:
Mastery of FSLogix, Citrix UPM, Ivanti Workspace Control (App Sense), Active Directory, and Group Policy.
· Security & Systems:

Experience with Ivanti Application Control, Windows Defender Application Control, Windows OS (Server/Desktop), and Hyper-V (or AWS/VMware alternatives).
· Automation & Tools:
Advanced scripting skills in Power Shell; familiarity with Nerdio Manager for Enterprise is preferred.

Core Soft Skills
· Dual Focus:
Ability to balance strategic, long-term engineering milestones with fast-paced, daily ticket queues.
· Communication:
Exceptional skills in technical documentation, translating complex concepts for stakeholder updates, and technical training.

Preferred Certifications
· Microsoft Certified:
Azure Virtual Desktop Specialty
· Citrix Certified Professional or Expert - Virtualization (CCP-V / CCE-V)