Matter Intelligence Manager

Matter Intelligence Manager Cooley AI is seeking a Matter Intelligence Manager to join the Innovation team. About Cooley AI:
Cooley AI is the wholly-owned subsidiary of Cooley LLP. The frontier development arm of the leading technology law firm in the world. Our mission is to bring the best-in-class practices from the technology field into the legal domain to help lead our firm and the legal industry into the AI era. All employees of Cooley AI are employees of Cooley and are seconded to Cooley AI.

Position summary:

As a leading technology law firm, Cooley is determined to become a leader in the digital practice of law. The Matter Intelligence Manager owns the operational management of the firm's matter-related data assets, including matter profiles, matter type structures, and knowledge and experience management data products. The role implements the strategic direction set by the Associate Director of Intelligence Strategy & Transformation, and collaborates closely with practice group attorneys to translate matter type strategy into comprehensive matter profiles.

The Matter Intelligence Manager ensures attorneys and business professionals have access to the information they need to deliver high quality legal services and to support marketing and client development, including pitch and pursuit generation, and the pricing of legal services.

Specific duties and responsibilities include, but are not limited to, the following:

• Matter Data Enhancement:
  Manage the people, processes, and content involved in collecting, maintaining, and delivering experience and knowledge management data and data products. Oversee the day-to-day work required to support content users. Establish and maintain configuration and data management policies and procedures for the team, ensuring a standard and cost-effective approach to the collection and management of firm matter data. Operate Litera Foundation and comparable experience and knowledge management systems day to day, including configuration, data quality, and platform administration, within the platform strategy the Associate Director of Intelligence Strategy & Transformation owns.
  
  Oversee management of trackers and dashboards, cross-checking multiple resources to eliminate redundancies and suggest improvements.
• Performance Monitoring and Reporting:
  Design and implement data validation and verification procedures to ensure data accuracy and reliability. Document data enhancement and stewardship processes and conduct root cause analysis to resolve data issues. Partner with the Intelligence Transformation Manager to identify and prioritize opportunities for automating data enhancement and stewardship functions, providing Matter Intelligence subject matter input into the firm's transformation backlog. Produce and curate knowledge management reports to facilitate insights into practice group and deal study metrics for statistical analysis, post-deal assessments, and benchmarking.
• Stakeholder Engagement:
  Liaise with Practice Innovation, Innovation Counsel, and Practice Engineering on collaborative projects where knowledge of matter data and practice group data needs is required, including AI use cases and practice group data collection. Act as the Matter Intelligence subject matter contact for the Intelligence Transformation Manager on technical delivery team initiatives affecting matter data. Liaise with practice group leadership, resource attorneys, marketing and client development, and pricing colleagues on data needs.
  
  Review and assess service delivery against those needs on an ongoing basis.
• People Leadership:
  Serve as direct supervisor and mentor to direct reports. Provide day-to-day supervision of direct reports, ensure compliance with assigned work hours and monitor for compliance with all firm and department policies. Manage staffing coverage, review and process time logs/time off requests. Support business professional development and continued educational opportunities. In collaboration with immediate supervisor and central HR, participate in hiring, performance appraisals, counseling, termination and other employee lifecycle events.
  
  All other duties as assigned or required.

• After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage, and other firm applications
• Ability to work extended and/or weekend hours, as required
• Ability to travel, as required
• 5+ years of applicable experience in the field (e.g., legal knowledge…