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Service Cloud & CRM Admin — Customer Experience Lead

Job in New York, New York County, New York, 10261, USA
Listing for: Major League Baseball (MLB)
Full Time position
Listed on 2026-11-02
Job specializations:
  • IT/Tech
    CRM Systems & Management, Systems Administrator
Salary/Wage Range or Industry Benchmark: 27 - 37 USD Hourly USD 27.00 37.00 HOUR
Job Description & How to Apply Below
Location: New York

Major League Baseball (MLB) is seeking a Systems Administrator in New York City to serve as the Salesforce Service Cloud and Zoom Contact Center subject matter expert. Responsibilities include managing case workflows, optimizing reports, and training team members.

The ideal candidate should have 1-2 years of relevant experience and a Salesforce Administrator certification. Compensation ranges from $27.00 to $37.00 per hour. Candidate must work on-site during designated hours.

Are you ready to take on the Service Cloud & CRM Admin — Customer Experience Lead role at Major League Baseball (MLB)?

The Service Cloud & CRM Admin — Customer Experience Lead position in the IT & Technology field is open for applications.

We have an opening for a Service Cloud & CRM Admin — Customer Experience Lead in New York, NY, United States within IT & Technology.

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