PC Support Technician Job New York New York USA,IT/Tech

Location: New York

Position Title:

PC Support Technician (Desktop Support / IT Support Specialist)

Location:

New York, NY

Clearance Requirements:

None

Position Status:

Contract (12+ Months)

Pay Rate:

Up to $29.84 per hour (Max Pay)

Position

Description:

We are seeking a reliable and technically skilled PC Support Technician to join a 24/7 onsite support team in New York, NY. This is a fully onsite role supporting critical operations across multiple facilities, including control centers and backup sites. The selected candidate must be comfortable working the midnight shift (12:00 AM – 8:00 AM) and operating in a fast-paced, mission-critical environment.

This role focuses on desktop support, hardware deployment, system administration, and troubleshooting across Windows and Apple environments. You will provide hands‑on technical support, maintain computer hardware and software, and ensure seamless end‑user experience across enterprise systems. The ideal candidate is proactive, detail-oriented, and experienced in enterprise IT support environment.

Key Responsibilities:

Provide 24/7 onsite desktop and technical support in a critical operations environment
Install, configure, update, and maintain computer hardware and software
Troubleshoot Windows and Apple operating systems
Deploy and support desktops, laptops, handheld devices, printers, and peripherals
Perform Active Directory account management and system administration tasks
Support Microsoft Office Suite, Outlook/Exchange, and enterprise email systems
Utilize Service Now (or similar ticketing systems) to track and resolve incidents
Troubleshoot networking issues including TCP/IP connectivity and Ethernet cabling
Support Cisco networking devices and related infrastructure
Assist with Oracle client‑based applications
Coordinate technical projects and system upgrades across departments
Conduct hardware/software evaluations and technical reviews
Lift and move IT equipment as required
Maintain strong communication with end users and internal IT teams

Required Skills/

Education:

High School Diploma or equivalent required
3+ years of Desktop Support / PC Support / IT Support experience
Strong proficiency with:
Microsoft Windows (7/8/10) Microsoft Office Suite & Outlook Active Directory Service Now or similar ticketing systems Experience supporting Apple/macOS environments
Knowledge of networking fundamentals (TCP/IP, Ethernet, Cisco devices)
Experience with hardware troubleshooting and PC deployment
Strong interpersonal and written communication skills
Ability to work fully onsite and overnight shift (12 AM – 8 AM)
Ability to lift and move equipment as needed

Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.s.