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Senior IT Support Technician, Tier 1 & 2, End-User Focus

Job in Town of Malone, Franklin County, New York, USA
Listing for: cb20, Inc
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 25000 - 39000 USD Yearly USD 25000.00 39000.00 YEAR
Job Description & How to Apply Below
Location: Town of Malone

cb20, Inc. is seeking a Help Desk Technician to deliver Tier 1 and Tier 2 support to end users, remotely and on-site as needed, ensuring core duties are completed with functional equipment.

You will review, triage, and resolve tickets, explain features of technical products, assist with installation, configuration, upgrades, and provide professional customer service. Site travel may be required.

Step into the Senior IT Support Technician, Tier 1 & 2, End-User Focus role at cb20, Inc in Town of Malone, NY, United States and grow with us.

The advertised compensation is 25.000 - 39.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior IT Support Technician, Tier 1 & 2, End-User Focus role in the description above.

Position Requirements
10+ Years work experience
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