Lead Trade Floor

1 day ago Be among the first 25 applicants

This range is provided by Phaxis. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

Annual Bonus

In this role you will provide IT support for business users in the US. You will support trading technology used by the Fixed Income, Equity, and Capital Banking lines. You will lead a team environment and be involved in strategic initiatives.

Principal duties and responsibilities:

• Supervise day-to-day support, focused on all trading and sales staff in the US.
• Experience in Program Trading, Smart Order Routers, Algorithmic trading and Sales.
• An escalation point as a subject matter expert, analytical problem-solver that can achieve results in a fast environment.
• Strong troubleshooting capability and analytical skills supporting critical trading platforms.
• Experienced in mentoring staff, conducting performance reviews, and marking periodic goals.
• Strong troubleshooting capability and analytical skills supporting critical trading platforms.
• Leverage technical expertise for trade floor users’ end point devices, phones, VDI.
• Ensure team follows day-to-day functions, priorities, and procedures.

Experience

• Experience working on a Trading Floor and supporting traders directly.
• Strong white-glove support, staff training aptitude, and conflict resolution skills.
• 5+ years of service desk support experience (ideally most in a trade floor environment).

• Seniority level Associate

• Employment type
  
  Full-time

• Job function
  
  Information Technology

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Medical insurance

Vision insurance

401(k)

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