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Help Desk Analyst — Enterprise IT Support & First-Call

Job in Town of Oyster Bay, Nassau County, New York, USA
Listing for: Star Group LP
Full Time position Listed on 2026-11-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 39000 - 44000 USD Yearly USD 39000.00 44000.00 YEAR

Job Description & How to Apply Below

Location: Town of Oyster Bay

Star Group L.P. is seeking a Help Desk Analyst to provide second‑tier technical support for a 2000+ user community across multiple sites in a Citrix environment.

You will troubleshoot hardware, software, mobile devices, Jabber, VoIP, and networking issues while delivering strong customer service. You will manage access requests, document incidents, perform trend analysis, and assist with training room setup.

Join us at Star Group LP as our next Help Desk Analyst — Enterprise IT Support & First-Call in Town of Oyster Bay, NY, United States.

As a Help Desk Analyst — Enterprise IT Support & First-Call, you will play an important part at Star Group LP in Town of Oyster Bay, NY, United States.

We invite applications for the Help Desk Analyst — Enterprise IT Support & First-Call position located in Town of Oyster Bay, NY, United States.

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