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IT Service Desk Technician — Frontline Support Pro

Job in New York, New York County, New York, 10261, USA
Listing for: Columbia University in the City of New York
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 67000 - 75000 USD Yearly USD 67000.00 75000.00 YEAR

Job Description & How to Apply Below

Location: New York

Columbia University in the City of New York is seeking a Service Desk Technician to provide frontline IT support to CUIMC faculty, staff, and students. You diagnose and resolve incidents, manage service requests, and contribute to a positive user experience.

The role emphasizes ticketing accuracy, collaboration with IT teams, and maintaining documentation while adhering to security policies. A bachelor’s degree or equivalent IT experience is required, with 3 years in technical support and

Join us at Columbia University in the City of New York as our next IT Service Desk Technician — Frontline Support Pro in New York, NY, United States.

Are you ready to take on the IT Service Desk Technician — Frontline Support Pro role at Columbia University in the City of New York?

We would love to welcome a new IT Service Desk Technician — Frontline Support Pro to our group in New York, NY, United States.

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