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IT Service Desk Technician: Frontline Support

Job in New York, New York County, New York, 10261, USA
Listing for: Columbia University Irving Medical Center
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 67000 - 75000 USD Yearly USD 67000.00 75000.00 YEAR

Job Description & How to Apply Below

Location: New York

Columbia University Irving Medical Center is seeking a Service Desk Technician to provide frontline IT support to faculty, staff, and students. You will diagnose and resolve incidents, manage service requests, and document resolutions to improve end-user experience.

The role requires strong communication, adherence to security policies, and collaboration with IT teams to escalate issues and contribute to knowledge base updates. Hours are 35 per week in our New York location.

Consider building your career as a IT Service Desk Technician:
Frontline Support at Columbia University Irving Medical Center.

The position is based in New York, NY, United States.

This opportunity is part of our work in Management & Operations, IT & Technology.

The advertised compensation is 67.000 - 75.000.

We aim to respond to suitable candidates as soon as possible.

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