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Lead IVR & Conversational AI Product Strategy

Job in New York, New York County, New York, 10261, USA
Listing for: GEICO
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 140000 - 230000 USD Yearly USD 140000.00 230000.00 YEAR

Job Description & How to Apply Below

Location: New York

GEICO seeks a Senior Product Manager to lead IVR and conversational AI strategy, driving a voice-first customer experience. You will shape the product roadmap, collaborate with engineering, design, operations, and business leaders, and deliver high-impact voice experiences that increase self-service adoption and satisfaction.

The role requires strong leadership, 5+ years in product management, and deep knowledge of IVR and cloud contact centers.

This posting is for the Lead IVR & Conversational AI Product Strategy role at GEICO, based in New York, NY, United States.

We are looking to fill the Lead IVR & Conversational AI Product Strategy position at GEICO in New York, NY, United States.

The Lead IVR & Conversational AI Product Strategy role at GEICO is now open for applications in New York, NY, United States.

Join us at GEICO as our next Lead IVR & Conversational AI Product Strategy in New York, NY, United States.

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