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Senior Associate, Conversational AI & Agentic UX

Job in New York, New York County, New York, 10261, USA
Listing for: PwC
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 77000 - 202000 USD Yearly USD 77000.00 202000.00 YEAR

Job Description & How to Apply Below

Location: New York

PwC in New York seeks a Senior Associate in Conversational AI and Agentic AI to design and deliver contact center technology solutions across IVR modernization, CCaaS, and analytics. You will translate client needs into practical designs, mentor juniors, and guide cross‑functional teams through AI-enabled experiences.

The role emphasizes human-centered design, usability testing, and staying ahead of industry trends while building strong client relationships in advisory engagements.

As a Senior Associate, Conversational AI & Agentic UX, you will play an important part at PwC in New York, NY, United States.

We invite applications for the Senior Associate, Conversational AI & Agentic UX position located in New York, NY, United States.

The following opening is for a Senior Associate, Conversational AI & Agentic UX with PwC.

Our group is growing, and we are hiring a Senior Associate, Conversational AI & Agentic UX in New York, NY, United States.

Position Requirements

10+ Years work experience
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