Client Service Associate, Business Insurance

Overview

Client Service Associate, Business Insurance

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Service Associate within our Business Insurance team here at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

• Support the Account Management and Sales teams to ensure clients’ needs and expectations are met.
• Coordinate and complete the marketing process for new and renewal group business by compiling data, soliciting quotes, monitoring bid requests, correspondence with vendors, and preparing complex cost sheets according to the marketing process and workflow guidelines.
• Support the process for issuing and managing certificates of insurance, preparing client communication materials used in strategic planning, renewal and/or quarterly reviews, finalist presentations, and other client-facing interactions during the year.
• Engage in ongoing professional development opportunities, including on-the-job training with management and team members, mentorship, career pathing, and tuition assistance.

• At least one year of Property & Casualty Insurance experience, preferably within a brokerage environment.
• Very effective oral and written communication skills as well as client relationship building skills.
• High level of proficiency with Microsoft Office products, including Word, Excel and PowerPoint.
• Exceptional time management and organization skills.
• Active insurance license or willingness to obtain it within 3 months of employment.

These additional qualifications are a plus, but not required to apply:

• A college degree in Risk Management, Business or another related program.
• Exposure to Sagita, Image Right, Salesforce or Epic.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

• Generous time off, including personal and volunteering.
• Tuition reimbursement and professional development opportunities.
• Hybrid work.
• Charitable contribution match programs.
• Stock purchase opportunities.

To learn more about a career at MMA, explore our website or recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

• Instagram
• Facebook
• X
• Linked In

Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMABI

#LI - Hybrid

The applicable base salary range for this role is $40,200 to $74,900. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We offer a competitive total rewards package including health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.