Operations Support Services Apprentice

Crum & Forster Company Overview

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

• C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website:

Seneca Insurance is a specialty property and casualty insurer, part of Crum & Forster (Fairfax Financial Holdings, Inc.), which takes a creative and disciplined approach to providing profitable insurance solutions. Our most valuable asset is our staff - 300+ employees, and growing, in locations throughout the United States - committed to delivering customized products with superior customer service. For more information about Seneca, please visit our website:

Seneca’s Apprentice Program has been developed for individuals with the drive to become successful members of our professional organization. This is an exciting opportunity to advance a career in Commercial Insurance! You will learn, expand and enhance all aspects of Operations Support Services functions by following Seneca's best practices.

Training will include onboarding within one of Seneca’s local offices which is supplemented with virtual classroom training and on-the-job development during the duration of the Apprentice Program.

Our on-the-job and virtual training will provide the technical tools needed in Seneca’s Operations Support Services organization. You will also learn how to apply your knowledge to ensure you understand how we “deliver when experience matters”. You will progressively build your skills as you are introduced to more complex Operations Support Services, case studies, skill-building exercises and on-the-job training that help you understand how to work both internally and with our business partners and customers.

This position will be closely supervised and work within defined Operations Support Services processes, procedures and authorities providing a high level of customer service to our business partners and customers. After an initial period of training, this position will handle increasingly expanding Operations support responsibilities based on your demonstrated abilities and proficiencies. Participants go through a structured 12 to 18 month apprentice program that provides both technical and real-life perspectives to understand commercial insurance Operations services.

We select team players who are strategic thinkers, creative and confident risk-takers to participate in the program.

Here is what you can expect as an Operations colleague at Seneca Insurance:

• Be part of an internal career path and engage in active and continuous conversations with leadership to develop a plan that enables your growth into a knowledgeable professional in Operations Support Services
• Learn technical claims excellence and industry best practices from experienced managers, leaders and other operations and commercial insurance professionals in order to have long term opportunity and development across the Operations organization
• Interact and collaborate with colleagues from diverse experience and backgrounds in a team environment
• Develop partnerships across organizational levels and functions
• Invest in your career development with support for obtaining/maintaining any required state licenses, as well as additional insurance designations and coursework
• Access to formal leadership development and networking experiences that are available to all Seneca/Crum & Forster employees.

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