Claims Examiner - Surety; Hybrid

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community.

Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.

At Intact Insurance Specialty Solutions, we are experts at protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe.

The following opportunity is for our U.S. team.

We currently have an opportunity for a Claim Examiner to join our Surety team based in our New York City, NY;
Morristown, NJ;
Blue Bell, PA;
Boston, MA;
Farmington, CT office on a hybrid schedule. This position is responsible for handling and resolving complex and/or specialized Surety Claims through investigation, evaluation and disposition. Some of the Claims Examiner responsibilities include but are not limited to:

• Makes timely and appropriate contacts, determines, and completes appropriate level of investigation to make determination of coverage, assess liability and determine damages for complex and specialized claims.
• Determines coverage, prepares coverage correspondence on appropriate claims, responds to coverage questions raised by insureds and others.
• Determines exposure, establishes adequate reserves, and makes timely adjustments as required.
• Selects, assigns, and directs activities of internal and external resources as required, including independent adjusters, appraisers, and attorneys. Identifies questionable claims and consults with SIU for further direction as appropriate.
• Determines settlement value of the loss and negotiates proper settlement of claims within authority. Provides recommendations for settlement and disposition of claims exceeding authority level.
• Documents clearly and concisely all relevant activity on assigned files and makes recommendations for additional activity as appropriate.
• May provide mentoring or training to other less experienced claim representatives.
• Stays abreast of state license requirements and participates in continuing education as required.
• Maintains a strong professional knowledge of regulatory and legal environments and applies this information effectively.

• Bachelor’s degree or equivalent experience required.
• Juris Doctorate preferred.
• Minimum of 5+ years of experience handling complex Surety Bond and/or Performance Bond claims.
• Background evaluating and handling litigated claims.

The typical base salary range for this position is: $85,000 – $120,000, based on the factors aforementioned. For candidates located in San Francisco, CA and the New York City metro area, the base salary range is $107,000 -$125,000. In addition to base salary, full time Intact employees are also eligible for bonus potential and a full range of benefits.

• Comprehensive medical, dental and vision insurance with no waiting period
• Competitive paid time off programs
• 401(k) savings and annual contributions of up to 12% of annual salary
• Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits

This position will remain posted until a final candidate is selected. Once the role is filled, this job posting will be removed.

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