PIP​/MedPay Claims Associate - National General

National General Insurance Corporation

National General is part of The Allstate Corporation, providing home, auto, accident, health and specialty niche insurance products through a large network of independent agents and direct consumer channels.

Responsible for investigating and confirming the facts of loss for advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. Previous experience managing frontline PIP Med/Pay claims in New York is strongly preferred.

• Apply advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.
• Handle investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority.
• For claims involving injuries, learn how to review, evaluate, and negotiate basic to moderate injury claims.
• Recognize and identify body parts of a vehicle and understand other potential property damage.
• Identify customer needs and work to meet those needs using appropriate customer service skills.
• Determine subrogation or fraud potential and how to handle.
• Apply increased experience in the Adjuster II level or rotate into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, etc.).

• Experience managing frontline PIP Med/Pay claims in New York.
• Strong understanding of NY PIP regulations and hands‑on experience managing PIP and/or Med Pay claims.
• Proficiency in investigating advanced automobile claims, determining coverage, liability, and damages.

Base compensation offered for this role is $44,000.00 - $80,000.00 annually and is based on experience and qualifications. Total compensation may include incentive pay (commission, bonus, etc.) as applicable.

Competitive base salary, annual incentive pay, and a comprehensive benefits package that supports career growth and work‑life balance.

National General Holdings Corp. is an Equal Opportunity (EO) employer—Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at .