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Senior​/Complex Claims Specialist, Financial Lines Management Liability

Job in New York, New York County, New York, 10261, USA
Listing for: Liberty Mutual Insurance
Full Time position
Listed on 2026-01-12
Job specializations:
  • Insurance
    Insurance Claims, Insurance Analyst, Risk Manager/Analyst, Underwriter
Job Description & How to Apply Below
Location: New York

Description

Liberty Mutual has an immediate opening for a Senior Claims Specialist, Financial Lines Management Liability position. In this role, with minimal supervision, the Senior Claims Specialist, Financial Lines Management Liability handles a book of Private Company and Not‑For‑Profit Directors & Officers Liability claims and Employment Practices liability claims throughout the entire claim's life cycle. The selected person will be responsible for conducting investigations, recommending adequate reserves, monitoring, documenting, and settling/closing claims in an expeditious and economical manner within prescribed authority limits for the line of business.

Please note, you will be required to go into the office twice a month if you reside within 50 miles of one of the following offices:
Westborough, MA;
Hoffman Estates, IL;
Indianapolis, IN;
Lake Oswego, OR;
Boston, MA;
Las Vegas, NV;
Plano, TX;
Suwanee, GA;
Tampa, FL; or Weatogue, CT. Please note this policy is subject to change.

We are able to consider candidates in a Senior Claims Specialist or a Complex Claims Specialist role, depending on experience. The requirements and salary reflected in this posting are for the Senior Claims Specialist role.

Responsibilities
  • Investigates, and evaluates the loss to determine coverage and claim disposition.
  • Utilizes CMS to document claims and to diary future events or follow‑up.
  • Within prescribed settlement authority for line of business, establishes appropriate reserves for both indemnity and expense and reviews on a regular basis to ensure adequacy.
  • Makes recommendations to set reserves at appropriate level for claims outside of authority level.
  • Prepares comprehensive reports as required. Identifies and communicates specific claim trends and account and/or policy issues to management and underwriting.
  • Manages the litigation process through the retention of counsel.
  • Adheres to the line of business litigation guidelines to include budget, bill review and payment.
  • Pro‑actively manages the case resolution process.
  • Actively participates in mediations and arbitrations, within limit of settlement authority.
  • Participates in the claims audit process.
  • Provides claims marketing services by meeting with brokers, risk managers and re‑insurers, as necessary.
  • As required, maintains insurance adjuster licenses.
Qualifications
  • Bachelor's and/or advanced degree
  • 5+ years claims/legal experience; or in a related field
  • Functional knowledge of claims handling concepts, practices and techniques, to include but not limited to coverage issues, and product line knowledge
  • Functional knowledge of law and insurance regulations in various jurisdictions
  • Demonstrated strong verbal and written communications skills
  • Demonstrated strong negotiation skills
About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role.

Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups.

Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well‑being. To learn more about our benefit offerings please visit:

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or any basis prohibited by federal, state or local law.

Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco
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Position Requirements
10+ Years work experience
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