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Personal Lines CSR​/Account Manager

Job in Setauket, Suffolk County, New York, USA
Listing for: W3Global
Full Time position
Listed on 2026-02-10
Job specializations:
  • Insurance
    Insurance Sales, Insurance Agent, Property Insurance, Health Insurance
Job Description & How to Apply Below
Position: Personal Lines CSR / Account Manager
Location: Setauket

Overview

Our client Inc is a well-established insurance agency with over 30 years of experience. We represent more than 50 insurance carriers and offer a comprehensive range of insurance products including personal lines, commercial lines, health, life, disability, long-term care, and Medicare.

Job Title

Personal Lines Customer Service Representative (Licensed)

Position Overview

We are seeking a motivated and detail-oriented Personal Lines Customer Service Representative (CSR) with an active Property & Casualty (P&C) insurance license. The ideal candidate will assist clients with policy inquiries, changes, renewals, and claims, while ensuring a positive and efficient customer experience.

Key Responsibilities
  • Provide exceptional service to existing and prospective clients.
  • Process policy changes, endorsements, and renewals accurately.
  • Handle billing inquiries and assist with claims reporting.
  • Cross-sell or up-sell additional coverages as appropriate.
  • Maintain up-to-date policy documentation and client files.
  • Collaborate with carriers and fellow team members to resolve client needs.
Qualifications
  • Active Property & Casualty (P&C) insurance license required.
  • Minimum 1-2 years of personal lines insurance experience preferred.
  • Strong communication and organizational skills.
  • Comfortable with agency management systems and MS Office.
  • A positive, service-driven attitude with attention to detail.
Compensation & Benefits
  • Competitive salary based on experience.
  • Health insurance, paid time off, and retirement plan options.
  • Ongoing training and career development opportunities.
  • Supportive, team-oriented work environment.
Job Types

Full-time, Contract, Permanent

Benefits
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location:

In person

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