Personal Lines Account Manager

Patriot Growth Insurance Services |
East Aurora, NY |
Hybrid |
Full-Time

As a Personal Lines Account Manager, you'll play a key role in driving new business growth by helping place clients with the right insurance solutions. Your expertise in carrier marketing, quote analysis, proposal preparation, and underwriting relationships will directly support Producers and create a high-quality client experience.

In this role, you'll partner closely with Producers, carrier underwriters, and internal teams to market new business opportunities, evaluate coverage options, and secure competitive placements. You'll be part of a collaborative environment where your organizational skills, insurance knowledge, and attention to detail contribute to agency success and long-term client relationships.

• Identify and market new business opportunities by obtaining, reviewing, and analyzing carrier quotations and responses.
• Gather client information, complete applications, and submit accurate carrier submissions to support efficient placement.
• Prepare proposals, supplemental documentation, and presentation materials that help clients make informed coverage decisions.
• Evaluate pricing, coverage options, carrier terms, and underwriting requirements to support competitive recommendations.
• Collaborate with carrier underwriters to negotiate pricing and coverage solutions that meet client needs and support agency growth.
• Maintain accurate marketing, submission, client, and carrier records while supporting a seamless new business process.

• Highly organized and able to manage multiple priorities while maintaining accuracy and meeting deadlines.
• Analytical and detail-oriented when reviewing coverage options, carrier responses, and underwriting requirements.
• A strong communicator who can build productive relationships with Producers, carrier partners, Account Managers, and clients.
• Proactive in identifying solutions and overcoming obstacles throughout the marketing and placement process.
• Comfortable working independently while collaborating effectively within a team environment.
• Adaptable and responsive in a fast-paced insurance setting.
• Committed to delivering a high-quality client experience and contributing to agency growth.

• Minimum of 4 years of insurance industry experience.
• Minimum of 2 years of personal lines carrier marketing experience.
• Strong knowledge of personal lines insurance products, underwriting requirements, carrier rating systems, and new business marketing processes.
• Experience preparing applications, proposals, supplemental documentation, and carrier submissions.
• Strong written and verbal communication skills.
• Demonstrated ability to analyze quotes, coverage options, and carrier responses.
• Ability to build and maintain effective working relationships with producers, carriers, clients, and internal team members.

• Experience utilizing multiple carrier online rating platforms.
• Previous experience negotiating pricing and coverage options with carrier underwriters.
• Experience supporting remarketing efforts and evaluating renewal placement strategies.
• Knowledge of agency management systems and insurance submission platforms.
• A passion for continuous learning, agency growth, and industry best practices.

At Patriot, great benefits mean more than coverage; they mean being there through every stage of life: your health, your family, your financial future, or simply time to recharge. Whether you're working or not, life doesn't stop. Neither should your benefits.

Highlights Include:

• Multiple medical plan options, with preventive care covered at 100%
• Free virtual medical and mental healthcare for employees and their families, plus a dedicated healthcare concierge to help you navigate benefits, compare prescription costs, and make more confident, personalized care decisions
• Employer-paid short-term and long-term disability coverage
• Paid parental leave
• Personalized PTO that lets you take time away when you need it, without traditional accruals, plus separate sick leave
• Competitive 401(k) company match to help you build your financial future
• Employee Assistance Program with confidential mental health, legal, financial, and work-life support

At Patriot, we build our teams around a simple idea: people do their best work when they feel supported as whole people, not just managed as employees. We're invested in your growth,…