Producing Account Executive

At Sterling Risk, our employees are the driving force behind our success. We take pride in going the extra mile to support our employees, reinforcing our commitment to being a Great Place to Work and a Fortune Best Workplace. We foster a culture where new ideas and diverse perspectives are not just encouraged but valued. Our Values Blueprint, centered on Integrity, Innovation, Collaboration, Care & Respect, and Excellence, shapes our daily operations, making us a leader in the insurance industry.

This position involves day-to-day responsibilities that require independent judgment and discretion, contributing to the department’s ongoing success in Commercial Lines. The Producing Account Executive (PAE) is responsible for managing and servicing an assigned book of business while simultaneously owning the full marketing lifecycle for new and renewal business. The PAE operates as a self-sufficient producer-service hybrid, driving new business development and account retention with support from Small Business leadership and direction from the Marketing department.

(This job specification may not include all the duties listed, nor do the examples cover all the duties that may be performed.)

• Manage and service an assigned book of business and disseminate account activity to support staff
• Maintain a high level of retention on the assigned book of business
• Evaluate existing coverage and make recommendations as needed
• Provide producers and clients with service support and update existing accounts
• Work collaboratively and independently with producers and clients to service existing and new accounts
• Compile and manage information regarding account renewals, rounding, and cross-sell opportunities
• Ensure that all Risk Management Services are utilized in accordance with the account revenue schedule
• Adhere to, comply with, and fully utilize all technology tools, including EPIC, Salesforce, Outlook, and Loss Forecaster
• Own the end-to-end marketing process for new and renewal business, including preparation of professional submissions, carrier outreach, negotiation, and binding
• Manage inbound new business from assigned channels; evaluate, quote, and bind accounts from submission through policy issuance
• Recommend appropriate coverage and identify exposures based on analysis of prospect and client circumstances
• Collect, organize, and submit all necessary information to market new and renewal business to carriers
• Develop and increase sales revenue to meet assigned targets and goals
• Formulate, review, and present proposals for new and renewal business
• Schedule and attend prospect and client meetings
• Schedule and participate in annual stewardship meetings
• Complete and submit applications to carriers; follow up to ensure timely receipt of quotations and policies in accordance with renewal and expiration-list procedures
• Ensure the accuracy of binders, certificates, policies, audits, endorsements, and other related items
• Determine appropriate billing and financing and process with support staff as needed
• Ensure that summaries of insurance, schedules, and proposals are generated as needed
• Process renewals according to agency procedures and take the lead in renewal strategy, marketing, and carrier negotiations
• Review policy audits, verify accuracy, and facilitate corrections as needed
• Identify exposure to loss and recommend appropriate coverage
• Manage incoming mail, email, and phone requests, responding promptly and appropriately
• Analyze requests for cancellations and act accordingly to retain accounts
• Ensure that all policies are checked and issued as requested at binding
• Prioritize and manage workflow to ensure efficient, timely, and accurate…