Senior Commercial Lines Account Executive

An established insurance agency is seeking a highly experienced and motivated Senior Commercial Lines Account Executive to manage a portfolio of large commercial insurance accounts. This role focuses on delivering exceptional client service, maintaining strong relationships, and providing comprehensive insurance solutions for clients across industries such as real estate, construction, and hospitality.

The ideal candidate will bring extensive commercial lines experience, exceptional relationship management skills, and a proactive, high-touch approach to client service. This position offers an opportunity to work with an established client base while collaborating with a dedicated team of insurance professionals in a fast-paced, client-focused environment.

• Manage and service a portfolio of large commercial insurance accounts, with a focus on real estate, construction, hospitality, and related industries.

• Serve as the primary point of contact for clients, delivering personalized, high-touch service and maintaining strong professional relationships.

• Oversee the renewal process for an established book of business, ensuring timely and accurate policy reviews, coverage recommendations, and renewals.

• Collaborate with customer service representatives, marketing professionals, and other internal team members to ensure seamless account management.

• Provide strategic insurance guidance and identify appropriate coverage solutions based on client needs and risk exposures.

• Review existing policies and recommend coverage enhancements to ensure comprehensive protection.

• Identify cross-selling opportunities, including personal lines and life insurance products, when appropriate.

• Communicate with insurance carriers to negotiate coverage terms, resolve issues, and secure competitive insurance solutions.

• Proactively address client inquiries, concerns, and service needs to maintain high levels of satisfaction and retention.

• Maintain accurate client records, policy documentation, and account information.

• Monitor industry trends, market conditions, and regulatory developments that may impact client coverage needs.

• Support renewal marketing and other account management activities as needed.

• Build and maintain strong relationships with clients, carriers, and internal stakeholders to support long-term business growth.

• Holds an active P&C (Property and Casualty) insurance license.

• Minimum of 10 years of experience in commercial lines insurance, with a strong background in managing large commercial accounts.

• Demonstrated expertise in real estate, construction, hospitality, or similar commercial insurance industries.

• Strong understanding of complex commercial insurance coverages, risk management principles, and account servicing processes.

• Proven ability to manage established client relationships and deliver exceptional, high-touch customer service.

• Excellent interpersonal, verbal, and written communication skills.

• Strong organizational skills with exceptional attention to detail.

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

• Proactive, assertive, and results-driven approach to client service and problem-solving.

• Strong negotiation and relationship-building skills.

• Ability to work independently while collaborating effectively with internal teams and leadership.

• Adaptability and professionalism when working in a dynamic, client-facing environment.

• Relevant education or professional insurance designations preferred but not required.

• Salary Range: $140,000 – $175,000 annually, commensurate with experience.

• Benefits: Comprehensive benefits package.

• Work Arrangement: Hybrid, with potential remote flexibility for qualified candidates.

Disclaimer:
Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.