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Service Excellence QA Manager — Lead Quality & CX Impact

Job in New York, New York County, New York, 10261, USA
Listing for: Ten Lifestyle Group
Full Time position
Listed on 2025-12-18
Job specializations:
  • Language/Bilingual
    Technical Support
Job Description & How to Apply Below
Location: New York

A dynamic service provider in New York is seeking a Service Excellence Quality Assurance Manager to uphold service standards and train new hires. The ideal candidate will have a Bachelor’s degree and at least one year of relevant experience, particularly in customer service. This role emphasizes ensuring quality in service delivery through monitoring and coaching staff. The company offers a supportive work environment and various benefits, including health insurance and a 401(k) plan.
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