Commercial Counsel – Deal Desk Focus; office

Commercial Counsel – Deal Desk Focus (New York office)

New York Office

As Commercial Counsel, you enable and support our go-to-market organization by leading complex commercial negotiations and ensuring contracts are legally sound, business-oriented, and compliant with US laws (mainly data privacy, health data, AI regulations). You will act as a trusted legal advisor to the Sales, Partner Management, Customer Success and Finance teams – helping us structure, negotiate, and close deals efficiently while managing risk and protecting Parloa’s interests.

• Lead legal negotiations for commercial agreements including MSAs, SaaS agreements, partner/reseller agreements, and compliance documents.
• Provide practical, business-oriented legal guidance to Sales and cross-functional teams on deal structure, risk allocation, and compliance matters.
• Partner with Sales, Legal, and Finance to ensure contract terms align with internal policies, revenue recognition principles, and commercial strategies.
• Draft and revise contract language related to business terms and legal obligations, ensuring clarity and enforce ability under applicable laws.
• Maintain and improve contract templates, playbooks, and approval workflows to streamline deal execution.
• Educate go-to-market teams on contracting best practices, legal risk, and approval processes to enable faster deal cycles.
• Manage internal stakeholders during high-priority or escalated negotiations to align on risk appetite and deal strategy.
• Support global compliance initiatives, export controls, and cross-border data transfers.

• Juris Doctor (JD), LL.M., or equivalent legal degree
• 5+ years of experience negotiating and drafting complex commercial contracts, ideally in-house at a SaaS or tech company.
• Deep familiarity with B2B software and cloud/SaaS commercial models, including revenue recognition and compliance requirements.
• Native English;
  German skills are a strong plus but not required.
• A practical mindset with the ability to balance legal risk with business objectives.
• Excellent negotiation, drafting, and communication skills; comfortable working independently with senior stakeholders.
• Prior experience supporting a Deal Desk, Sales Legal, or Commercial Legal function.
• Proficiency in Salesforce and contract lifecycle management (CLM) tools is a plus.

• Candidates with a strong grasp of artificial intelligence (AI) and its related legal landscape will be considered favorably as a plus

• The opportunity to join a rapidly growing Conversational AI startup with offices in Berlin, New York, and Munich.
• Hybrid work environment; the team values in-person connection and invites you to join office days as appropriate.
• Attractive compensation package with equity.
• Training and development budget for conferences and development courses to support growth.
• Flexible working hours, Unlimited PTO, and travel opportunities.
• Regular team events, game nights, and other social activities.
• A beautiful office in the heart of NYC with amenities.

$170,000 - $220,000 USD

Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging NLP and ML, Parloa creates intelligent phone and chat solutions that turn contact centers into value centers.

Parloa was founded in 2018 and today employs over 400+ people in Berlin, Munich, and New York.

When you join Parloa, you become part of a dynamic and innovative team made up of many nationalities, with a focus on growth and development. We’re expanding globally and looking for talented individuals to join us on this journey.

Parloa is committed to upholding high data protection standards for our clients and employees, including GDPR and ISO compliance such as ISO 27001.

We are an equal opportunity employer and welcome all qualified applicants regardless of race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background, or other characteristics.