Sales Support​/Logistics Coordinator

About the Organization

C&M Forwarding Company is an asset-based domestic freight forwarder that is privately owned and based in Rochester, NY. We have been providing on-time, reliable service and total transportation value to our clients since 1932.

Over the course of 90 years knowing who to choose for warehousing and/or a transportation provider has become easier and easier: C&M Forwarding Company. We are continuously improving to serve you better. We are moving forward, thinking ahead.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Pay $20 - $24an hour

Job Type Full-Time

Shift Schedule 9am - 6pm EDT

We are seeking a highly organized and detail-oriented professional to provide critical support to our sales team and customers. This position ensures the efficient and timely movement of freight through our supply chain while maintaining exceptional service standards. The ideal candidate will be proactive, dependable, and capable of managing multiple priorities in a fast-paced environment.

• Coordinate and monitor shipments to ensure timely and efficient delivery.
• Communicate effectively with customers, carriers, and internal teams to resolve issues and ensure customer satisfaction.
• Prepare and maintain accurate shipping and order documentation.
• Analyze and resolve complex logistical and operational challenges.
• Prioritize and manage multiple tasks to meet deadlines.
• Perform additional duties as assigned to support departmental and company objectives.
• Other duties as assigned.

• High school diploma/GED required with a minimum of three (3) years in a customer service role or college degree or currently pursuing preferred experience
• Prior experience in transportation, logistics, and/or customer service
• Proficient in using Microsoft Office

• Strong organizational, communication, and problem-solving skills.
• Proven ability to manage multiple tasks in a time-sensitive environment.
• Detail-oriented with a commitment to accuracy and follow-through.
• Able to proactively resolve conflict.
• Proficiency in standard office software and data management systems.
• Previous experience in logistics, supply chain, or sales support is preferred.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Sedentary, Office Environment
• Exerting up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.

• Medical
• Dental
• Vision
• Company sponsored HSA
• Company Paid Life
• LTD Insurance
• 401k with company match
• Paid Time Off
• 9 Paid Holidays
• Profit-Sharing Contribution

The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.

Full-Time/Part-Time Full-Time

Shift Days

Full Time Benefits Include

Location 3457 Union St

This position is currently accepting applications.