Air Ocean Coordinator

Air Ocean Freight Coordinator

Location - New York
-NY 10007
Salary: $55,000–$70,000
3+ years hands-on air freight operations in freight forwarding.

Strong air/ocean import/export operations experience.

Cargo Wise experience is advantageous

Excellent benefits

Join a people-first global freight forwarder recognized for 10+ years as a Top Company for well-being, stability, and career growth.

Hands-on Air & Ocean freight operations

• Manage air & ocean freight shipments A–Z from origin to final delivery.
• Book cargo, coordinate pickups, prepare documentation, follow up with airlines, track, arrange delivery, and bill.
• Work with airlines, truckers, customers, and internal offices on bookings, pickups, docs, and cargo recovery.
• Monitor milestones, flag delays/exceptions early, and fix issues to hold service levels.
• Keep documentation, system updates, costs, and final billing accurate.
• Support air freight quotes by checking routing, transit times, capacity, and operational feasibility.
• Handle priority and complex shipments with tight follow-up through the full lifecycle.

• 3+ years hands-on air freight operations in freight forwarding.
• Strong air/ocean import/export operations experience.
• Cargo Wise experience is advantageous
• Knowledge of AES, TSA requirements, and air/ocean freight documentation.
• Able to run multiple shipments, priorities, and urgent requests independently in a fast-paced environment.
• Strong customer service, communication, and problem-solving.

• Broader import/export operations experience.
• Support of multiple internal offices or internal customers.