Assoc Supply Operations Analyst

Summary: The Supply Operations Department manages all necessary activities to receive and fulfill customer’s orders in a timely fashion to ensure patients’ needs are met. The Analyst will liaise with internal and external groups to facilitate product disposition of Clinical & Commercial DS/FDS & DP/LDP and ensure product availability. The Supply Operations Analyst coordinates delivery of products from the tolling/local site that meets quality, customer service and cost requirements in line with service agreements and supports day-to-day effective partner relationship management.

• Facilitates the site batch disposition process, participates in functional batch disposition meetings and follows up on any resulting actions with key stakeholders.
• Drives batch impacting events towards closure to facilitate timely disposition of all relevant internal and external batches.
• Implements Regeneron’s toll manufacturing processes while developing and maintaining business relationships to ensure the efficient delivery of product to meet required schedules; this includes demand and order management actives, effective information sharing and record maintenance.
• Works with key internal and external stakeholders (Partners, Finance, Tax, Quality, Warehouse & Logistics, CMO teams, etc.) on maintaining existing tolling relationships.
• Acts as the key point of contact for tolling relationship with external partners ensuring tolling principles are applied as per supply agreements.
• Works closely with a cross-functional team (i.e. Supply Chain team, DP Manufacturing, CMC-PM, Pack & Label, etc.) to receive and track incoming customer orders throughout implementation.
• Manages PO / Order Tickets acknowledgement / acceptance process and ensures this is done within agreed upon timelines.
• Monitors key milestones associated with the execution of the order and effectively identifies potential risks to the timeline.
• Assesses potential issues against specific orders and cross-functionally coordinates mitigation plans to maintain original timeline or reduce delay and impact.
• Ensures effective, accurate and timely communication between internal functional areas of order status, potential constraints and mitigation plans.
• Reports risks and follows proper escalation path as necessary.
• Acts as a focal point for customers and the business regarding order status.
• Facilitates meetings with customers and key stakeholders to review status of current orders pipeline.
• Establishes and manages key business intelligence reports to effectively and accurately communicate orders status from receipt though implementation.
• Enables continuous assessment for cross-site alignment (Rensselaer vs Raheen).
• Understands any mis-alignment, conducts any necessary gap analysis and drives relevant actions to remove gaps.
• Embraces and promotes the Regeneron Way.
• Supports other duties as required by supervisor/department management.

• Associate Analyst:
  Requires bachelor’s degree in Business, Supply Chain Management or Science background or equivalent combination of education and experience.
• Analyst:
  Requires bachelor’s degree in Business, Supply Chain Management or Science background and 2 years of experience in Supply Chain Management or equivalent combination of education and experience.
• Senior Analyst:
  Requires bachelor’s degree in Business, Supply Chain Management or Science background and 5 years of experience in Supply Chain Management or equivalent combination of education and experience.
• Pharmaceutical or biotechnology experience a plus.
• Master’s degree a plus.

• Excellent written and verbal communication skills.
• Strong analytical and organizational skills.
• Able to prioritize and…