Ocean Import Coordinator

Company: Mid-Sized International Freight Forwarder

Our client is a well-established, mid-sized freight forwarding company providing comprehensive international logistics solutions across ocean, air, customs brokerage, and supply chain services. Due to continued growth, they are seeking an experienced Ocean Import Coordinator to join their team in Jamaica, NY.

The Ocean Import Coordinator will manage the end-to-end import process for ocean freight shipments, ensuring timely cargo movement, exceptional customer service, and compliance with all shipping regulations. The successful candidate will have experience within freight forwarding and a strong understanding of ocean import operations.

• Coordinate and manage FCL and LCL ocean import shipments from origin through final delivery.
• Review and process shipping documentation, including Bills of Lading, arrival notices, commercial invoices, and packing lists.
• Communicate with overseas agents, steamship lines, trucking companies, warehouses, and customers.
• Track shipments and provide proactive updates to customers regarding cargo status.
• Arrange customs clearance and delivery in coordination with customs brokerage and transportation teams.
• Resolve shipment discrepancies, delays, and customer inquiries efficiently.
• Ensure accurate billing, file maintenance, and data entry within the operating system.
• Maintain compliance with company procedures and industry regulations.

• 2+ years of Ocean Import experience within a freight forwarding environment.
• Strong understanding of FCL, LCL, and international shipping documentation.
• Experience coordinating customs clearance and final delivery.
• Excellent communication and customer service skills.
• Ability to manage multiple shipments and deadlines in a fast-paced environment.
• Proficient with freight forwarding software and Microsoft Office applications.
• Strong attention to detail and organizational skills.

• Experience working with major ocean carriers and overseas partners.
• Knowledge of U.S. Customs and import procedures.
• Hazmat or special cargo experience is a plus.

Competitive salary of $50,000 – $65,000

Medical, Dental & Vision Benefits

PTO & Paid Holidays

Career growth opportunities within a growing freight forwarder

Collaborative and team-oriented work environment