Parts Associate
Listed on 2026-10-25
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Supply Chain/Logistics
Inventory Control & Analysis, Supply Chain & Logistics, Distribution/ General Warehouse, Stocking -
Warehouse
Inventory Control & Analysis, Supply Chain & Logistics, Distribution/ General Warehouse, Stocking
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PARTS ASSOCIATEPARTSOPS Full Time Non-Exempt [Hourly] Clerical Syracuse, NY, Cicero, NY, US
3 days ago Requisition
Salary Range: $20.00 To $26.00 Hourly
Custom Truck One Source (CTOS) 6177 South Bay Rd., Cicero, NY 13039
True to our name, Custom Truck One Source “CTOS” designs, assembles, sells, rents, and services trucks, cranes, and other heavy equipment. Our clients include some of the largest utilities, telecom, construction, forestry, oil, and rail companies in the nation.
- Monday to Friday, Day - shift, with overtime as needed.
- Must hold a valid driver’s license
- CTOS offers competitive pay based on experience, healthcare, 401K match, Paid time off (Vacation, Sick, Holidays)
Summary
The Parts Associate will be responsible for quoting, ordering, and stocking parts for the service department, to assure deadlines and cost-effective goals are met.
Essential Duties and Responsibilities
- Assist managers and technicians in determining parts and accessories needed for tasks by researching trucks, truck bodies, and aerial equipment parts as needed.
- Possess a detailed knowledge of parts associated with your ordering department.
- Keeps current on new products and product updates.
- Maintain a proper parts inventory and ordering of stock items.
- Create and maintain parts numbers, suppliers and the parts master file
- Research and evaluate suppliers based on price, quality, selection, service, support, availability, reliability, production and distribution capabilities, and the supplier's reputation and history.
- Locate and build relationships with aftermarket vendors for parts.
- Locate availability of parts if they are not in stock and place parts purchase orders.
- Provide quotes/costs of parts for repair orders.
- Verify all parts are correctly applied to each repair order.
- Proactively follow up on back ordered parts and communicate delivery dates of incoming parts.
- Provide assistance to other branches during interbranch requests and other various parts questions.
- Assist with the year-end physical inventory.
- Pick up and deliver parts and equipment from customers, and vendors.
- Receive parts into warehouse, check for accuracy, label as needed and stock.
Required Skills and Qualifications
- Previous parts purchasing and parts warehousing experience
- Knowledge of heavy and light duty trucks and equipment preferred
- Proficient on a computer and have the ability to learn new software and ERP systems quickly.
- Must be able to use Microsoft Office package (Word, Excel, Outlook).
- High school diploma or the equivalent
- Valid driver's license required
Working Conditions
- The ability to work as scheduled with punctual attendance Day shift, Monday-Friday plus any additional hours/days necessary in order to meet business demands.
- Majority of work performed in shop or parts office setting
- May be exposed to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes.
Physical Requirements
- Lifting – The ability to bend, stoop and lift up to 50 lbs.
- Occasional lifting, carrying, pushing, and/or pulling; some climbing and balancing; significant stooping, kneeling, crouching, and/or crawling.
We Power the People That Strengthen Our Nation’s Infrastructure
Explore the dynamic world of Custom Truck One Source , where each role is a step toward driving the nation’s infrastructure forward with innovative solutions and dedicated service. Immersed in a culture that champions collaboration and innovation, you’ll find a supportive environment where your contributions are valued. Coupled with competitive benefits, we offer a career that grows with you and a journey towards excellence.
- 401(k) with Employer…
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