Sales Supervisor - Manhattan

Overview

Join to apply for the Sales Supervisor - Manhattan role at Metro Plus Health .

Base pay range

$79,000.00/yr - $88,915.00/yr

Metro Plus Health is committed to empowering New Yorkers by uniting communities through care. We believe that health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.

• Oversee general marketing and sales activity focused on the enrollment into primary lines of business (Medicaid, Essential Plan, Qualified Health Plans, Child Health Plus and Partners in Care).
• Ensure the accuracy and quality of enrollment applications and documents submitted by ESR.
• Conduct field observations to maintain consistency of adherence to standard policies, procedures, and practices, including auditing the enrollment process between ESR and prospective clients.
• Assist the Sales Regional Manager by periodically conducting presentations and sales orientations to both internal and external customers to increase market share.
• Communicate changes and implement the enrollment process, while monitoring and ensuring regulatory compliance.
• Supervise regional territory and assist the Sales Regional Manager in developing regional marketing strategies to meet sales goals.
• Provide feedback to representatives on quality of work, performance, productivity goals and business development.
• Coordinate marketing activities and promotions to increase enrollments and retention.
• May be responsible for resolving specific site problems or issues.
• Attend, coordinate and execute marketing team and staff meetings, disseminate departmental updates, strategize marketing activities and develop personnel; conduct weekly team meetings to address strategies in new enrollment and retention efforts.
• Assist in establishing and maintaining productive relationships with clients to ensure profitability and membership goals.
• Responsible for timely entry of work schedule into the Automated Marketing Scheduler program.
• Responsible for quality management of the application submission process, including detailed analysis and correction of submitted work, coaching and feedback to improve the process.
• Provide effective developmental coaching and counseling to employees, both verbal and written.
• In conjunction with the Sales Regional Manager, provide necessary feedback relevant to annual performance reviews.
• Responsible for review and weekly submission of employee timesheets.
• Perform other related duties as assigned by the Sales Regional Manager and Deputy Chief Growth Officer.
• Manage and develop leads through various referral systems and new business initiatives.
• Coordinate events with Growth Operations and Brand Experience.
• Monitor market trends and demographic shifts to identify areas of need.
• Analyze production data to drive performance.
• Ensure adherence to company directives and initiatives.
• Prospect and identify candidates for ESR roles within the department.
• Coach and develop front-line staff.
• Place strong emphasis on employee engagement and mentoring.
• Conduct territory development with all levels of leadership to identify new targets.
• Conduct ride-alongs with front-line staff to assess performance.
• Serve as a single point of contact for NYC Health + Hospitals facilities within the catchment area.

• A Bachelor’s Degree required; or a satisfactory equivalent combination of education, training, and experience.
• 2 years of supervisory experience.
• 1-2 years of experience in sales, preferably in Managed Care.

• Valid driver’s license preferred

• Integrity and Trust
• Customer Focus
• Functional/Technical Skills
• Excellent verbal, written presentation and organizational skills are necessary

• Mid-Senior level

• Full-time

• Sales and Business Development
• Industries
• Hospitals and Health Care

New York, NY $-$ 6 days ago

Showroom examples and similar roles included for context; not required for applying.