Manager - Employee Relations

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation.

NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition‑free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

For more information, go to NYU Langone Health, and interact with us on Linked In, Glassdoor, Indeed, Facebook, Twitter, You Tube and Instagram.

We have an exciting opportunity to join our team as a Manager of Employee Relations. In this role, the successful candidate is responsible for cultivating positive Employee Relations by assisting in the development and administration of employee relations activities at the Medical Center. Responsible for providing professional assistance to Medical Center leadership and employees regarding complex employee relations matters;
Ensures leadership and staff complies with all Medical Center policies and collective bargaining agreements as well as federal, state and local laws and regulations;
Responds to employee concerns and inquiries;
Conducts investigations assuring that recommendations are consistent and fair;
Designs, implements and maintains programs to facilitate positive relationships with non‑union employees, and unions representing employees at the Medical Center in line with the institutions goals. By understanding issues at the department level, functions as a strategic resource of information and support to department management, to resolve concerns. Engages in activities which ensure that Employee Relations is viewed as a beneficial and accessible resource for all Medical Center leadership and employees.

• Provides advice, information, guidance, and assistance to NYU Langone Health leadership in the administration of policies and procedures, performance assessment, contract interpretation, disciplinary and grievance issues, including corrective action for a large variety of departments at NYU Langone Health (including those involving high levels of management and are politically or union sensitive).
• Grievance Administration – Responds to questions and problems regarding policy interpretation and implementation. Investigates the issues raised and gathers all pertinent data before making a recommendation. Interprets the collective bargaining agreement for union employees based on an analysis of each situation, maintaining consistency and considering past practices. Recommends appropriate performance evaluation or disciplinary action as needed.
• Arbitration – Reviews positions/arguments for cases via written summary in preparation for arbitration. Initiates and extends recommendations for terms of settlement for grievances in lieu of arbitration. Prepares thorough analysis of arbitrations and third‑step, non‑union grievances specifying the strengths and weaknesses of the positions of both parties. Assists legal counsel in preparing for and representing NYU Langone Health at arbitrations and third‑party proceedings as required.
• Third‑Party Proceedings – Investigates charges or complaints, filed with third‑party agencies. Conducts investigations into allegations contained with the charge. Interview supervisors, witnesses, and other involved parties to assist in the preparation of a response to the charge. Provides assistance to legal counsel in responding to complaints and third‑party proceedings, including Equal Employment Opportunity Commission (EEOC), NY State or City Dept. of Human Rights Charges, National Labor…