Operations Manager

Operations Production Manager

About Mediaplanet

We Create Impact! Mediaplanet is a world leader in content marketing, creating powerful campaigns together with 15,000+ clients globally. We make branding easy by managing the entire value chain – from concept and production to distribution and collaborations with influencers and world-renowned media houses. As part of Caybon, we have 12 offices across Europe and North America.

About The Role

This role manages key external production partnerships (including publishers and vendors), ensures seamless delivery across multiple channels, and supports the lifecycle of campaigns from pre-launch through execution and post-launch. The role is a full‑time position based in Mediaplanet’s NYC office in Flatiron. You are expected to work from the office at least 4 days per week (Mon‑Thu) and will report to the Managing Director of the US market.

Full‑time salary $60,000.

• 2–4+ years of experience in production, marketing operations, or campaign management (agency or media experience preferred).
• Proven ability to manage multiple vendors and stakeholders simultaneously.
• Strong understanding of print and digital production workflows.
• Excellent communication and organizational skills, with keen attention to detail.
• Proficiency with project management tools and platforms (e.g., Airtable, Filestage).
• Experience with social media and press release processes a plus.
• Calm and solution‑oriented under pressure, especially during high‑volume campaign periods.

• Serve as the primary point of contact for third‑party partners, newspaper partners, and printing vendors.
• Send and track approvals for campaign titles and launch dates.
• Communicate updates regarding new titles, launch dates, and schedule changes.
• Manage insertion orders and ensure all deliverables meet contractual terms.
• Schedule and lead quarterly partner meetings to share performance and production updates.
• Send client articles for uploading to partner sites or publications.
• Oversee crisis management for production‑related issues, including reprints, copy errors, shipment delays, and editorial discrepancies.
• Act as the point of contact for 3rd‑party tools and vendors, including PR Newswire, Getty, Filestage, and Otter.
• Handle ad‑hoc production and partner management needs as they arise.

• Manage press draws and ensure proper quantities for each campaign and market.
• Oversee processes for new product and campaign launches from planning through execution.
• Supervise the production of custom materials such as press releases, giveaways, and promotional assets.
• Collaborate with the Project Manager to confirm delivery quantities and timelines.
• Manage deliveries to and from the office, ensuring timely distribution of materials.
• Review and proof campaign versions (V2 & V3) for accuracy and alignment with creative and editorial standards.

• Draft and submit press releases to PR Newswire and relevant outlets.
• Create and post social content for Instagram (stories and grid) and Linked In.
• Prepare and share pre‑launch deliverable links and status updates with internal teams.
• Compile comprehensive client deliverables lists, identifying any outstanding items.
• Co‑host quarterly internal update meetings with leadership to review production progress, issues, and improvements.

Mediaplanet delivers top‑class content marketing campaigns together with 15,000+ clients globally. Since the start in Stockholm in 2002, we have grown into the world’s leading content marketing group with 15 offices across Europe and the North Americas.