Assistant Director of Residence - Queens College

Assistant Director of Residence Life - Queens College

Job Title:

Assistant Director of Residence Life

Reports To:

Director of Housing and Residence Life

Location:

The Summit at Queens College, Flushing, NY

Compensation: $66,300–$67,300 per year, staff apartment, comprehensive benefits package

FLSA Status:
Exempt

$66,300.00/yr – $67,300.00/yr

Under the direct supervision of the Director of Housing and Residence Life, the Assistant Director of Residence Life is responsible for supporting the general management of the building and coordination of the Residence Life program.

Key responsibilities include supervision of student staff, student development and programming, enforcement of housing policies, adjudication of housing policy violations, newsletter, and various administrative functions.

Living on‑campus is required; parking and a furnished apartment are provided.

• Provide overall supervision and support of the Residence Life program and the Resident Assistant staff.
• Coordinate student staff recruitment, selection, training, and evaluation.
• Supervise student staff by conducting weekly and one‑on‑one student‑staff meetings.
• Oversee the Resident Assistant duty schedule.
• Coordinate and implement a programming model that supports student development, overall wellness, and positive citizenship.
• Support and coordinate large‑scale programming in collaboration with the Residence Life team.
• Serve as the primary student conduct hearing officer, responsible for adjudicating student conduct issues.
• Oversee mediation of roommate conflicts and address student needs, making referrals when appropriate.
• Perform administrative duties such as weekly and monthly reports.
• Document all incidents, recommend appropriate follow‑up and communicate to appropriate personnel when incidents occur.
• Coordinate with the Maintenance Supervisor and Assistant Director of Operations to assess, identify, and respond to maintenance/facility needs.
• Oversee regular suite inspections to ensure health, safety, and cleanliness of each apartment and bedroom with the Graduate Hall Coordinator.
• Coordinate safety and security awareness efforts with the Director of Housing and Residence Life.
• Assist with activating/de‑activating student  into the card access system with the Office Coordinator.
• Assist with maintaining an accurate key inventory, recording keys as they are signed out and returned, and submitting orders for new keys when needed.
• Review RA duty reports on a daily basis and take appropriate action.
• Supervise and serve in the on‑call emergency duty rotation (staff must be on or within 45 minutes of campus while on call).
• Assist with general day‑to‑day office functions (tours, inquiries, answering phones, etc.) as needed.
• Attend various marketing events, including open houses, tabling, and information events throughout the CUNY System as needed.
• Participate in Queens College and/or CUNY committees as assigned/appointed.
• Require living on‑site in a furnished apartment.
• Other duties as assigned.

Preferred Qualifications:

• Master’s degree in student affairs or a related field.
• Two to five years of experience in higher education administration and/or student housing.
• Comprehensive understanding of student development and willingness to learn and co‑manage administrative operations.
• Experience adjudicating student conduct cases.

Required Qualifications:

• Bachelor’s degree.
• Minimum of two years of full‑time experience in a student housing environment, including resident assistant experience.
• Experience supervising student employees.
• Basic understanding of student development and experience in crisis management.
• Experience with crisis management and on‑call response.
• Willingness to live on‑site and serve on‑call rotation.

The work environment is mid‑to‑high paced. The noise level is usually moderate.

Employees regularly required to sit; use hands to finger, handle, or feel and talk or hear. Frequently required to walk, climb stairs, and reach with hands and arms. Occasionally required to stand, stoop, kneel, crouch, or crawl. May occasionally lift and/or move up to 25 pounds.…