Director Risk Management

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually.

In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at

The Director Risk Manager is responsible for managing and administering all aspects of MSG’s insurance programs. Coverages include property, casualty, aviation, surety bonds, construction placements, production-related insurance, international placements, projector event-specific insurance programs. The Director will oversee three critical areas: (1) insurance program placement, (2) contract review, and (3) claim management, and is responsible for setting the risk management vision and prioritization in close collaboration with senior stakeholders.

In addition, the Director will interact with various departments across the company, including the MSG Sphere construction team, MSGE senior management, legal, accounting, human resources, health and safety, and external partners as necessary.

• Manage assigned insurance programs, including but not limited to construction, production, casualty, property, aviation, surety bond, project, or event-specific insurance programs, by ensuring applications, claims, and information requests are prepared and responded to in a timely fashion.
• Aggregate risk exposure and loss data, facilitate marketing presentations and complete applications for insurance placements as needed.
• Provide management oversight of Workers Compensation, General Liability claims, and other lines as needed, in conjunction with MSG stakeholders, brokers, carriers, and service providers. Responsibilities include establishing strategy, reserve and settlement authorization, and best practice compliance reviews.
• Partner with Safety teams to identify loss trends and root causes, and loss prevention needs.
• Work with VP Risk Management, Legal, and Operations in contract and risk mitigation review (items such as leases, vendor agreements, national events/contests, etc.) for compliance by reviewing insurance provisions relative to MSG standards.
• Prepare and maintain documents related to budgeting, allocations, quarterly loss reporting, and outstanding worker’s compensation and general liability actuarial analysis.

• 10+ years of risk management experience, including placement, claims handling, and contract review for insurance compliance
• Bachelor’s degree in Business Administration or related field; CPCU/ARM/CRM preferred
• Knowledge of workers’ compensation, general liability, insurance program mechanics, risk transfer, and policy terms
• Experience with TPA and carrier risk management information systems
• Strong quantitative, analytical, and critical-thinking skills; able to learn new concepts quickly
• Proficient in Microsoft Office and capable of compiling and analyzing exposure and claims data to prepare reports and applications
• Excellent written and verbal communication skills; able to convey technical information clearly to varied audiences
• Strong negotiation abilities and consultative approach when working with insurers, brokers, attorneys, and internal/external stakeholders
• Highly organized, able to manage multiple projects, competing priorities, and strict deadlines
• High level of discretion in handling sensitive and confidential information

• Flexibility to work non-traditional hours as needed

#LI
- Onsite

$113,000 — $185,000 USD

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