Head of Legal Account Management

Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets. For more information, visit:

Octus hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other perks, Octus employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, pet-friendly offices (US only), and much more.

We are seeking a Head of Legal Account Management reporting to the Head of Strategic Account Management & Legal to lead and grow our legal client portfolio. This individual will serve as a player-coach: managing a team of Account Managers while directly overseeing a select group of our most strategic Am Law 100/200 client accounts. The Head of Legal Account Management will set the standard for client engagement, ensuring Octus delivers exceptional value, drives renewals, and expands our footprint within the legal sector.

• Lead, coach, and develop a high-performing team of Account Managers serving our legal client base.
• Personally manage and act as executive sponsor for a portfolio of strategic Am Law firm accounts, driving adoption, satisfaction, and retention.
• Build and execute account strategies that deliver revenue growth, including renewals, upsells, and cross-sells.
• Serve as the voice of the client to internal teams, influencing Product, Content, and Marketing roadmaps and messaging.
• Analyze client usage, renewal risk, and pipeline metrics; take proactive steps to mitigate risk and maximize client lifetime value.

• 10+ years of experience in Account Management, Client Success, or Relationship Management, ideally within legal, SaaS, data, or information services sectors.
• 5+ years of experience managing a team, with a proven track record of leading and mentoring Account Managers.
• Deep knowledge of the Am Law 100/200 market, with established senior-level relationships.
• Demonstrated success in managing renewals, expansions, and complex enterprise accounts.
• Data-driven approach with strong analytical and strategic skills.
• Excellent communication, negotiation, and presentation abilities.
• Must be based in New York and able to work in the office three days per week.

At Octus, compensation decisions consider experience, skills, location, and business needs. The base salary range estimate for this position is $220,000-$270,000, with additional commission-based compensation. Actual compensation is at Octus’ sole discretion and may vary. The company commits to equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status.

Octus is committed to providing equal employment opportunities to all employees and applicants. We strive to create an inclusive and diverse work environment where all individuals are valued, respected, and fairly treated.

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