Global Customer Service Director — Leadership
Job in
New York, New York County, New York, 10261, USA
Listed on 2025-12-20
Listing for:
Broadridge
Part Time
position Listed on 2025-12-20
Job specializations:
-
Management
Event Manager / Planner, Business Management, Client Relationship Manager
Job Description & How to Apply Below
Location: New York
A financial services leader is seeking a Senior Director of Customer Service to lead a global support organization. This role requires 10+ years in customer service or operations, preferably in financial services. The successful candidate will drive service excellence, oversee teams, and improve client satisfaction. Key responsibilities include handling escalations, collaborating across departments, and implementing strategic goals aligned with operational execution.
This position will require presence in the New York City office 2–3 days per week.
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