Security Field Supervisor - Medical Office

Company Overview:
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal is currently hiring a Field Supervisor (FS) to support operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. FSs work closely with Operations Managers on a day-to-day basis to supervise remote service delivery.

• Perform day / night site visits to inspect & supervise SPs in field
• Address escalation of 'after hours' & 'cold start' calls to ensure sufficient coverage at customer sites
• Work with Operations Managers to coach, counsel, discipline, train, and manage relationships with SPs
• Assist in supervising remote service delivery, ensuring site coverage and supervision of Security Professionals (SPs)
• Visit assigned post locations on a regular basis (specific schedule varies) to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and conduct post inspections to ensure professional image and quality standards are maintained; include checking Post Order manual and keeping post organized
• Conduct on-the-job training, in coordination with Post Commander, of new employees assigned to post, or when changes to post orders are made – including orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs
• Respond to call-offs that occur during the FS’s shift, identifying fill‑ins and/or standing post until replacements arrive; assist Scheduler with scheduling for call-offs or other changes that occur at the site
• Identify personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward issues to Operations Manager or Corporate HR Director; may also write reports or assist with investigations, as directed
• May be responsible for administering counseling or disciplinary actions that have been initiated by Branch Manager or Corporate HR Director;
  Field Supervisor may not make or initiate such decisions on his/her own, but may execute such actions at the direction of Branch/Corporate HR management
• Distribute information to posts as directed by Branch or Corporate office, including communicating such information to Security Officers at posts, obtaining signed acknowledgements or other documents, and returning such documents to Branch or Corporate office
• Respond to client or site emergencies as they arise, ensuring appropriate communication to Operations and/or Branch Manager
• In the event of an abandoned or open post, Field Supervisor is responsible for identifying qualified personnel to fill the post quickly, may be required to "stand post" on an as‑needed basis; may include long‑term assignments to specific posts or various posts as needed
• Maintain all current BSIS licenses and ensure working knowledge of all posts within his/her regional area of responsibilities

• Minimum high school diploma or equivalent required
• Minimum 3–5 years of professional-level experience required and prior experience in the security industry
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required
• Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Excellent attendance and punctuality required; must work independently and follow all directions from branch office
• Licensing requirements are subject…