Operations Manager
Listed on 2025-12-24
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Management
Operations Manager
This range is provided by GS2 | B Corp™. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range$/yr - $/yr
Direct message the job poster from GS2 | B Corp™
Founder of GS2 - Renewable Energy / Infrastructure Executive Search. I connect executive leaders with purpose driven organisations. Certified B Corp.
Operations Manager / Operations Lead: NYC Flagship (UpCenter)Are you a high-energy operator ready to lead at scale and own the heart of a global mobility revolution?
Upway is a fast-growing, Sequoia-backed startup building the world's largest marketplace for refurbished e-bikes. Having refurbished over 100,000 e-bikes in just three years, they are on a mission to reach 1 million by 2030.
To get there, we need a relentless, data-driven leader to own the NYC Up Center , the flagship U.S. location.
This is a cornerstone position with full accountability for one of their largest teams. If you have a "business-first" mindset, thrive in the "dirt" of daily operations, and is a natural carrier of high-performance culture, this is your next challenge.
The Opportunity:What You’ll Do
- Lead a Large-Scale Team: Build and manage a diverse team of managers, operations coordinators, and bike mechanics. You will be responsible for hiring and growing this team 2X to meet our scaling needs.
- Own the P&L & Performance: Drive full accountability for the UpCenter’s operational flow and financial efficiency. You will define and hit daily, weekly, and monthly targets for repairs, uploads, and shipments.
- Drive Operational Strategy: Identify bottlenecks and design pragmatic, high-level solutions for complex fulfillment issues. You will manage a transition plan with Central Ops for our New Jersey warehouse expansion.
- Be the Culture Carrier: Set the standard for discipline, speed of execution, and positive momentum. You will ensure a collaborative environment where high performers thrive and low performance is addressed decisively.
What You Bring
- Proven Experience: 6+ years of experience in Operations, Warehouse/Site Management, or Large Team Management.
- Scale & Problem Solving: Demonstrated ability to lead at scale and solve day-to-day challenges with high judgment and minimal process overhead.
- Energy & Bias for Action: You show up with positivity and a relentless will to make things happen. Lack of energy is a deal breaker.
- Scrappy & Accountable: You are comfortable in a fast-paced environment and ready to be fully accountable for a complex operational scope.
- Full Ownership: This is a flagship location with the freedom to succeed and see your results impact the entire U.S. market.
- Competitive Compensation: Target salary of $120k–$140k +
stock options and an annual performance bonus. - Premium Benefits: Comprehensive healthcare, 401K, unlimited vacation, monthly phone allowance, and 15% off your next e-bike.
- High-Impact Growth: Work on a sustainable product with a team backed by elite investors like Sequoia Capital, A.P. Moller Holding, Galvanize and Exor.
If this could be of interest, please apply now through our retained partners and energy transition executive search organisation GS2 Partnership
, or reach out to Josh Huggins
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