Client Onboarding Manager, Bullish Exchange US Operations

Client Onboarding Manager, Bullish Exchange US Operations

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Director, Onboarding

As the Client Onboarding Manager for Bullish Exchange’s US Operations, you will play an integral part in our business expansion by ensuring a seamless and efficient onboarding experience for new clients in the US & globally. You will lead the onboarding process for US Institutional Clients from initial engagement to account setup, while ensuring compliance with local regulations and internal policies.

You will collaborate closely with Client Onboarding, Sales, Legal, & Compliance teams in APAC, EU, and the US to address client needs, resolve issues, and enhance the overall client experience. This position requires working onsite a minimum of 3 days per week at our NYC office near Union Square.

• Lead and conduct KYC and EDD on corporate and individual customers, including enhanced due diligence (EDD) and periodic reviews.
• Make onboarding recommendations to senior management related to potential customers.
• Understand and apply overlapping local and global regulatory requirements.
• Work with business stakeholders to ensure that potential customers are properly assessed to identify possible integrity/financial crime/sanctions/terrorism‑linked risks and onboarded in a compliant manner.
• Support the Global Bullish team as needed with KYC related tasks.
• Create and manage customer accounts.
• Occasional travel may be required.

• 10+ years of directly related experience in a corporate onboarding role with substantial knowledge of relevant rules and regulations and day‑to‑day KYC onboarding compliance affairs.
• Good knowledge of provisions of crypto/fiat licensed entities local laws, directives, regulations and other applicable standards.
• Sound market knowledge of leading‑edge KYC solutions and market practices.
• Competent in coordinating, organizing and relationship building; excellent time‑management skills.
• Preferred skills:
  Highly preferred for candidates to possess ACAMS, CAMS, CCAS, ICA certifications or similar.
• Professional experience at a digital assets company is a major plus.
• Good knowledge of upcoming regulations of virtual currency policies is a strong plus.

Bullish US LLC & Coin Desk Inc. are committed to offering competitive compensation and benefits. The anticipated base salary for this position is $137,000 - $165,000 + discretionary annual target bonus + performance incentives/benefits. Offered salary will be reflective of job related knowledge, skills and commensurate experience.

In an effort to attract, retain, develop and promote the most qualified individuals, Coin Desk is committed to treating all applicants and employees in a nondiscriminatory manner with respect to the terms and conditions of employment, without regard to race, color, religion or belief, sex, national or ethnic origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status/service, physical or mental disability, or any other classification protected by applicable law.

This mandate governs all aspects of employment, including recruitment, selection, promotion, training, education, social and recreation programs, compensation, discipline, termination and access to benefits.

Coin Desk is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application process, please send an e‑mail to  and let us know the nature of your request.