Manager of Events, Travel, and Workplace Operations; Long , NY

Manager of Events, Travel, and Workplace Operations (Long Island, NY)

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Started in 2016, Freedom Care is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We’re the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech-based innovations.

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

We are looking for a Manager of Events and Workplace Operations to join our Freedom Care team.

This is an in-office position with a required weekly commute into our Long Island and New York City office or the Freedom Care hub closest to you, as well as some required travel to event sites as needed.

The Manager of Events, Travel, and Workplace Operations/Experience ensures consistent, professional, and cost-effective experience across all offices and events. This role owns the strategy and operations of the Travel & Events department as well as leads a team of people who are responsible for optimizing the full ecosystem of workplace experience, events, travel coordination, swag, and vendor management. This role will be responsible for traveling as needed to sites for events and/or facilities needs.

Workplace & Facilities Operations

• Oversee all physical and logistical aspects of office environments.
• Manage real estate strategy, site selection, lease negotiations, renewals, and office compliance (safety plan, emergency plan, mandated posters, etc) in consultation with Finance, Compliance, and other applicable teams.
• Ensure office setup/teardown for openings, closures, and events and resolve any office repairs needed.
• Oversee in-office design, furniture, branding, and visitor experience standards by ensuring offices are clean, functional, and stocked.
• Provide oversight of the front desk operations, security, and building access.
• Manage mail services and other vendor relationships (building, cleaning, security, maintenance).

Travel Operations

• Manage relationships with travel vendors and audit travel for necessity and cost efficiency.
• Enforce and implement travel guidance in alignment with the policy developed by the Corporate Accounting team.
• Communicate travel expectations clearly to employees and event planners.
• Support reporting and tracking of travel-related spend and compliance; partner with Accounting to monitor adherence and address exceptions.

Swag & Brand Experience

• Manage budget and design for swag, gifting programs, and branded materials.
• Manage caregiver swag, field kits, and tabling/outreach materials.
• Oversee inventory and storage for all products.

Events & Experiences

• Lead planning and execution of internal and external events designing the events with a high regard for the participant experience, collaboration, and hospitality.
• Forecast and manage event budgets, logistics, catering needs, and vendor contracts.
• Ensure marketing and communications alignment for events.
• Participate in onsite execution of events or office set-ups.
• Implement post-event reporting and feedback loops.
• Own successful implementation of Summit, happy hours, in-office days, and staff retreats.
• As needed, help to design or facilitate remote events, meetings, or team building activities.

Process, Reporting & Spend Governance

• Develop reporting for all spend categories (swag, events, travel, office operations).
• Create standard operating procedures and develop repeatable monthly operating rhythms.

Cross-Functional & People Leadership

• Optimization of budgets, including but not limited to: expense tracking, cost projections, and financial reporting and forecasting.
• Partner with Finance, People & Culture, Operations, Benefits, Compliance, and Marketing.
• Collaborate with internal stakeholders to define event…